Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Workshops And Presentations
Credentials
Awards
Publications
Professional Development
Affiliations
Presentations
Interests
Timeline
Generic

Sara Houston

Summary

Professional EMS leader with solid background in emergency medical services and team management. Skilled in crisis response, patient care, and operational efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance and successful outcomes. Known for effective leadership, problem-solving abilities, and commitment to continuous improvement in high-pressure environments.

Experienced with coordinating emergency response efforts and managing EMS staff. Utilizes effective communication and leadership skills to ensure seamless operations and high-quality patient care. Track record of implementing strategic protocols to enhance team performance and emergency response efficiency.

Highly skilled and enthusiastic professional with more than26 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Captain, FTEP

Durham County EMS
08.2018 - Current
  • Monitor the progress of new hires and internal promotional development throughout the FTEP process, providing feedback and guidance to trainees, FTOs, and FTEP supervisors as necessary.
  • Offer professional development for FTOs and preceptors;
  • Revision of FTEP manual and policies;
  • Conduct needs assessments to identify gaps in existing onboarding;
  • Assist with EMS Operational initiatives.

Talent Coach, Consultant

EMS LECT, LLC
12.2019 - Current
  • EMS Leadership, EQ, Consulting, & Training, LLC
  • Consult with clients to assess needs and propose optimal solutions.
  • Provide professional development solutions to train and motivate clients
  • Deliver engaging workshops and seminars
  • Emotional intelligence coach

Captain, Standards & Evaluation Unit

Durham County EMS
06.2017 - 08.2018
  • Oversight of the EMS Academy and Simulation Programs
  • Developed standardized evaluation tools based on clinical and operational protocols and policies
  • Coordinated 3rd party rider prerequisites and schedules (EMS students, medical residents, observers);
  • Managed agency NREMT roster, credential recertification, and update educational transcripts

Field Training Officer

01.2001
  • FTO of the year award in, ;
  • Assisted with development of field training programs, hiring interviews, new-hire orientation;
  • Teaching continuing education and field training., Basic patient care, documentation, and ambulance operation.

Coordinator and Instructor

12.2019 - Current
  • Provide a variety of leadership, education, consulting, and training services to EMS Agencies and Education Institutions;
  • Emotional Intelligence for Emergency Services Instructor;
  • EMS-FTEP Course Developer and Instructor;
  • Emotional Intelligence Coach utilizing the EQ-I 2.0 Assessment
  • EQ-i 2.0 Assessments for EMS Hiring Recommendations
  • Consultant for EMS related legal cases., for EMS education and AHA Courses;
  • Created documentation for accreditation requirements for CAPCE and NCOEMS Education Plans;
  • Managed NREMT site roster and recertification;
  • Data entry for CAPCE database and CAPCE Advisory Committee member.

Adjunct instructor

  • For EMS education to initial provider levels and continuing education courses.

Skills and classroom instructor

Durham County Emergency Medical Services
06.1998 - Current

Paramedic

05.2005 - Current

EMS Subject

VR Patients
02.2017 - 03.2021
  • Created scenario pipeline tool, online advisory committee review form, and case template;
  • Created case database mapped to NEMSIS, CoAEMSP, NREMT, and National EMS Education Standards;
  • Develop scenario cases for EMS patient simulation;
  • Advisory staff for EMS profession specific needs.

Seasonal Recertification Application Reviewer

National Registry of EMTs
01.2020 - 03.2020
  • Reviewed recertification applications for NREMT during the peak of recertification season.

EMS Coordinator and Instructor

Southeastern Emergency Equipment Clinical and Education Services
11.2014 - 02.2019

Manager

06.2017 - 08.2018
  • For new hire EMS Academy and Simulation

Academy Instructor

New hire EMS
08.2016 - 06.2017
  • Developed EMS Education Plan documents, curriculum, course syllabi, and employee evaluation tools.

Paramedic

Corporal
10.2016 - 06.2017

Paramedic Field

10.2016 - 06.2017
  • Advanced emergency medical patient care, documentation, and ambulance operation;
  • Special Operations/Event team member
  • Honor Guard member and Special Events Team member;, Officer;
  • Precepting paramedic students.

Clinical Coordinator and Lecturer, Adjunct

01.2015 - 07.2016
  • Skills instructor for EMS education to initial provider level.

Legal Paramedic Consultant

Emergency Legal Nurse Consulting, LLC
09.2009 - 11.2017
  • Bridge knowledge between Emergency Medicine, Emergency Nursing, and Emergency Medical Services (EMS) to provide comprehensive medical consulting;
  • Preparation of emergency medicine related cases providing EMS expertise to assess cases for legitimacy and standards of care;
  • Arranges chronological analysis and summaries of medical records.

Emergency Medicine Program Faculty

North Carolina State University
08.2012 - 07.2016

EMS Program Director

Durham Technical Community College
06.2009 - 10.2014
  • Oversight for a NCOEMS approved Advanced Education Institution serving over 350 initial provider students per year at four campus locations;
  • Measured programmatic effectiveness, student progress, and course outcomes;
  • Training Center Faculty for American Heart Association with Randolph Community College;
  • Supervision of over 100 instructors to include delivering professional development opportunities;
  • Developed policies and procedures for program goals, and for students and instructors;
  • Collaboration of education and training with two large EMS systems;
  • Managed NREMT site roster and educational course entry for college and EMS agencies;
  • Recertification agent for over 50 NCEMS and NREMT certified individuals each year;
  • Managed and schedule facility and equipment/supply resources.

EMS Instructor

10.2005 - 10.2014

EMS Officer II

01.2008 - 07.2009

Field Training Officer

Durham County Emergency Medical Services
01.2008 - 07.2009
  • Assisted with development of field training programs, hiring interviews, new-hire orientation;
  • Teaching continuing education and field training.

Clinical Coordinator

06.2007 - 07.2009
  • Organized clinical rotation for over 350 students to attend clinical in hospitals and EMS agencies.

Paramedic Preceptor

American Medical Response Concord
08.2004 - 05.2005
  • Of AMR Paramedic and EMT Partnered 1:1 training program.

EMS Instructor

NCTI
06.2002 - 05.2005

Paramedic

American Medical Response Concord
06.2002 - 05.2005
  • Advanced patient care, documentation and ambulance operation;
  • Paramedic Preceptor and field training officer.

EMT Skills Instructor

Mount Diablo Adult Education Center
06.2000 - 12.2002

classroom instructor. Field Training Officer

FTO
06.2000 - 06.2002

Emergency Medical Technician

American Medical Response
08.1999 - 06.2002

Emergency Medical Technician

American Medical Response
06.1998 - 08.1999
  • Basic patient care, documentation, and ambulance operation.

Education

Master of Health Sciences - EMS Education concentration

Western Carolina University
Cullowhee, NC
05.2016

Associate of Science - Paramedic Studies

Santa Rosa Junior College
Windsor, CA
06.2004

Bachelor of Science - Biology - Premed concentration

California State University
Hayward, CA
06.2001

Skills

  • Advanced use of Microsoft Word
  • Advanced use of Excel
  • Advanced use of Power Point
  • Advanced use of Outlook
  • Advanced use of Teams
  • Advanced use of Power Ready (Agency 360)
  • Advanced use of FTEP program
  • Advanced use of Target Solutions program
  • Advanced knowledge of FISDAP program
  • Advanced use of Google
  • Advanced use of Google Drive
  • Advanced use of Google Forms
  • Advanced use of other Cloud storage platforms
  • Intermediate use of Zoom
  • Intermediate use of Cisco WebEx
  • Intermediate use of Blackboard
  • Intermediate use of Sakai
  • Intermediate use of Moodle
  • Intermediate use of LMS course design
  • Intermediate use of social media outlets
  • Basic use of SPSS
  • Training program development
  • Curriculum design
  • Emergency medical training
  • Needs assessment
  • Policy revision
  • Client consulting
  • Emotional intelligence coaching
  • Workshop facilitation
  • Credentialing processes
  • Team leadership
  • Professional development
  • Emotional intelligence
  • Performance feedback
  • Organizational growth
  • Leadership development
  • Program leadership
  • Team collaboration and leadership

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Contract Negotiation - Signed and negotiated the contract for two major clients.

Certification

  • National Registry Paramedic, M0944317, 03/31/24, 06/01/02
  • North Carolina Paramedic, P015914, 07/31/26, 11/01/05
  • North Carolina Level II Paramedic Instructor, #3869, 11/30/24, 11/01/08
  • Nationally Certified EMS Educator, #2017010001, 08/17/26, 09/01/17
  • Certified Instructional Designer, 08/01/20
  • Certified EQi 2.0 Assessment Coach, 05/01/17
  • NEMSMA FTEP Master Instructor and Course Director, 08/01/19

Workshops And Presentations

  • Durham County EMS, Durham, NC, 09/01/23, NEMSMA Basic FTO
  • NAEMT World EMS Expo, 09/01/23, Research Abstract Oral and Poster Presentation “Influence of Patient Weight on Prehospital Advanced Airway Procedure Success Rate”
  • NCAEMSA Summer Symposium, 08/01/23, NEMSMA Basic FTO
  • NC EMS Expo Conference, 05/01/22, EMS Research Summit – co-facilitator with FPMR
  • Stevens Point Fire Department, 04/01/23, NEMSMA Developing & Managing EMS FTEP Basic FTO
  • NCAEMSA Winter Symposium, 03/01/22, NEMSMA Basic FTO
  • UNC Charlotte Fire Mgt Institute, 01/01/23, Emotional Intelligence
  • UNC Charlotte EMS Mgt Institute, 01/01/23, Emotional Intelligence
  • Durham County EMS, Durham, NC, 11/01/21, NEMSMA Basic FTO
  • MonEMS, Morganton, WV, 08/01/21, FTO Professional Development
  • NCAEMSA Summer Symposium, 08/01/21, NEMSMA Basic FTO
  • UNC Charlotte Fire Mgt Institute, 02/01/21, Emotional Intelligence (virtual)
  • UNC Charlotte EMS Mgt Institute, 01/01/21, Emotional Intelligence (virtual)
  • NCAEMSA Winter Symposium, 03/01/20, NEMSMA Basic FTO
  • Durham County EMS, Durham, NC, 10/01/20, NEMSMA Basic FTO
  • Cole County EMS, Jefferson City, Mo, 09/01/20, NEMSMA Developing and Managing EMS FTEP and Basic FTO
  • MonEMS, Morganton, WV, 08/01/20, NEMSMA Developing & Managing FTEP and Basic FTO
  • UNC Charlotte EMS Management Institute, 02/01/20, Emotional Intelligence
  • ESO Wave Conference, 01/01/20, Research Abstract Oral Presentation “Pediatric Cardiac Arrest Resuscitation by EMS (CARE)”
  • UNC Charlotte Fire Management Institute, 11/01/19, Emotional Intelligence
  • EMS World Expo Conference, 11/01/19, Research Abstract Oral Presentation “Pediatric Cardiac Arrest Resuscitation by EMS (CARE)” – co-presenter B. Dean
  • NC EMS Expo Conference, 2019

Credentials

  • MHS
  • NRP
  • NCEE

Awards

  • Durham County EMS Meritorious Unit Citation, 2016
  • Journal of Emergency Medical Services (JEMS) EMS10 Innovators Award, 2015
  • Best Research, PCRF, 2015
  • Mothers Against Drunk Driving Appreciation Award, 2008
  • Golden Key Honors Society Member, 2002
  • Graduated Cum Laude from CSU Hayward, 2001
  • Field Training Officer of the Year, 2001

Publications

  • Estimated Cost-Effectiveness of Implementing a Statewide Tranexamic Acid Protocol for the Management of Suspected Hemorrhage in the Prehospital Setting, Hubble, M. W., Renkiewicz, G. K., Schiro, S., Van Vleet, L., Houston, S., Prehospital Emergency Care, 2022, https://doi.org/10.1080/10903127.2022.2096946
  • Estimates of Cost-Effectiveness of Implementing a Statewide Tranexamic Acid (TXA) Protocol in North Carolina, Hammontree, L., Shepard, R., Aljaizani, M., Van Vleet, L., Houston, S., Hubble, M., JEMS EMS Today Conference, 2014
  • Core curriculum for preceptor advancement: Preceptor specialty development, Roth, J., American Academy for Preceptor Advancement, 2015, http://www.preceptoracademy.com/Home.aspx
  • Bias Towards Burn Patients in Prehospital Administration of Narcotic Analgesia, Pendleton, M., Hubble, M., Robinson, G., Stallings, D., Wilson, E., Reddick, K., Houston, S., Lodge, S., Davidson, A., Kearns, R., JEMS EMS Today Conference, 2014
  • Probability of ROSC as a Function of Timing of Vasopressor Administration, Johnson, C., Hubble, M., Blackwelder, J., Bozeman, W., Collopy, K., Houston, S., Martin, M., Wilkes, S., Wiser, J., JEMS, 38, 3, 50-56, 2013, http://www.tandfonline.com/doi/abs/10.3109/10903127.2015.1005262
  • Is There an Ideal Number of Field Internship Patient Contacts to Predict EMT Student Success on a Summative EMT Exam?, Houston, S., Gurliacci, R., Jensen, B., Lovell, A., Richter, S., Hantchett, B., Kanarian, M., Briguglio, L., Prehosp Emerg Care, 15, 4, 581-583, 2011
  • The Effect of Clinical and Field Experience on Critical Thinking Performance for EMT Students Taking the EMT Readiness Exam, Ricketts, K., Gurliacci, R., Houston, S., Howey, T., Jensen, B., Neerland, L., Prehosp Emerg Care, 14, 4, 545-551, 2010
  • Contributed to AAOS/Jones & Bartlett revision of the AHA 2005 updates in the EMT Intermediate text

Professional Development

NCIT CLEAR – Basic Investigation Program, 2023, FEMA L0984 – All Hazards Task Force/Strike Team Leader, 2022, FEMA O305 – Type 3 All Hazard Incident Management Team Course, 2022, SMRS 0019 – North Carolina Ambulance Strike Team Responder, 2022, Brenee Brown – Dare to Lead Workshop, 2022, Politis, EMS Supervisor Bootcamp, 2022, FEMA L0960 – All Hazards Division/Group Supervisor, 2021, FEMA K0160 – Introduction to Instructional Design Methods, 2021, FEMA G290 – Basic Public Information Officer, 2021, FEMA G0191 – ICS/EOC Interface, 2021, ATD, Training Certificate Course, 2021, FEMA 2300 Intermediate EOC Functions, 2020, FEMA 0146 Homeland Security Exercise and Evaluation Program (HSEEP), 2020, ATD, Instructional Design Certificate Course, 2020, NCOEMS Chief 101 Course, 2019, TEEX, MGT 314 All Hazards Course, 2019, VFIS Instructor Training Course, 2018, 21st Century Leadership, Learn, Grow, Lead course, 2018, NFA, EMS Incident Operations (R-0147), 2018, UNC Charlotte, EMS Management Institute, 2018, SafeTech, EMS Leadership Academy, 2017, MHS, Emotional Intelligence Quotient Inventory (EQ-I 2.0) Assessment Coach, 2017, NEMSMA, Developing and Managing EMS FTEP, 2017, Politis, EMS Supervisor Bootcamp, 2017, Fisdap, Scenario Writing Workshop, 2016, NREMT, Exam Item Writing Workshop, 2016, NEMSMA, EMS-Field Training and Evaluation Program (FTEP) Basic FTO Course, 2016, National Association of EMS Educators, Level II Instructor Course, 2013, NAEMSE, Level I Instructor Course, 2012, EMS Field Training Officer Course (Developed and Taught), 2012, EMS Preceptor Course (Developed and Taught), 2009, NCOEMS, Level II EMS Education Course, 2008, EMS Educational Methodology Course, 2006, Difficult Airway Intubation Course, 2005, California EMS Preceptor Course, 2001, Field Training and Evaluation Program (FTEP) Course, 2000, Santa Rosa Junior College, Paramedic Academy, Open North Carolina EMA Taskbooks, Division/Group Supervisor, Task Force/Strike Team Leader, Basic Instructional Design (FEMA-EMI), Training Certificate (ATD), Instructional Design Certificate (ATD), HSEEP (FEMA), Traffic Incident Management Safety (TIMS), FEMA-EMI: IS 05, 100, 101, 120, 130, 139, 200, 201, 240, 240, 241, 242, 700, 703, 800, 2200, NIMS ICS 300 (2019), 400 (2019), 2300, Former American Heart Association Basic Life Support (BLS) Instructor, #06110020318, Former Advanced Cardiovascular Life Support (ACLS) Instructor, #06110020318, Former Pediatric Advanced Life Support (PALS) Instructor, #06110020318, Former Prehospital Trauma Life Support (PHTLS) Instructor and Course Director, Former Advanced Medical Life Support (AMLS) Instructor, Course Director, & Affiliate Faculty, Former NAEMT EMS Safety Course Instructor, Course Director, Former NAEMT Principles and Ethics of Personal Leadership (PEPL) Instructor, Former Defensive Tactics for EMS (DT4EMS) Former Training Site Coordinator, Former American Heart Association Training Center Faculty for Randolph Community College, Former NAEMT Emergency Pediatric Care (EPC) Instructor, Course Director, Gold Level WorkKeys Career Readiness Certificate

Affiliations

  • NEMSMA
  • NAEMSE
  • NAEMT
  • NAFTO

Presentations

ENTER MORE HERE

Interests

Reading books on Self-Improvement, Leadership, and Professional Development

Timeline

Seasonal Recertification Application Reviewer

National Registry of EMTs
01.2020 - 03.2020

Talent Coach, Consultant

EMS LECT, LLC
12.2019 - Current

Coordinator and Instructor

12.2019 - Current

Captain, FTEP

Durham County EMS
08.2018 - Current

Captain, Standards & Evaluation Unit

Durham County EMS
06.2017 - 08.2018

Manager

06.2017 - 08.2018

EMS Subject

VR Patients
02.2017 - 03.2021

Paramedic

Corporal
10.2016 - 06.2017

Paramedic Field

10.2016 - 06.2017

Academy Instructor

New hire EMS
08.2016 - 06.2017

Clinical Coordinator and Lecturer, Adjunct

01.2015 - 07.2016

EMS Coordinator and Instructor

Southeastern Emergency Equipment Clinical and Education Services
11.2014 - 02.2019

Emergency Medicine Program Faculty

North Carolina State University
08.2012 - 07.2016

Legal Paramedic Consultant

Emergency Legal Nurse Consulting, LLC
09.2009 - 11.2017

EMS Program Director

Durham Technical Community College
06.2009 - 10.2014

EMS Officer II

01.2008 - 07.2009

Field Training Officer

Durham County Emergency Medical Services
01.2008 - 07.2009

Clinical Coordinator

06.2007 - 07.2009

EMS Instructor

10.2005 - 10.2014

Paramedic

05.2005 - Current

Paramedic Preceptor

American Medical Response Concord
08.2004 - 05.2005

EMS Instructor

NCTI
06.2002 - 05.2005

Paramedic

American Medical Response Concord
06.2002 - 05.2005

Field Training Officer

01.2001

EMT Skills Instructor

Mount Diablo Adult Education Center
06.2000 - 12.2002

classroom instructor. Field Training Officer

FTO
06.2000 - 06.2002

Emergency Medical Technician

American Medical Response
08.1999 - 06.2002

Skills and classroom instructor

Durham County Emergency Medical Services
06.1998 - Current

Emergency Medical Technician

American Medical Response
06.1998 - 08.1999

Associate of Science - Paramedic Studies

Santa Rosa Junior College

Bachelor of Science - Biology - Premed concentration

California State University

Adjunct instructor

Master of Health Sciences - EMS Education concentration

Western Carolina University
Sara Houston