Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Sara Jackson

Sara Jackson

Broken Arrow,OK

Summary

Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

9
9
years of professional experience

Work History

Front End Associate

Target
10.2023 - 01.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Maintained high level of customer service through friendly and polite demeanor.

Nurse Assistant

PAM Rehabilitation Hospital
02.2023 - 09.2023
  • Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
  • Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
  • Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
  • Administered medications as prescribed, maintaining accuracy and ensuring patient safety.
  • Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
  • Educated patients on proper post-discharge care instructions, reducing readmission rates and promoting long-term health outcomes.
  • Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
  • Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

Medical Assistant

Access Pain Clinic
10.2021 - 01.2023
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Taught patients about medications, procedures, and care plan instructions.
  • Oriented and trained new staff on proper procedures and policies.

Nurse Technician

Oklahoma Surgical Hospital
01.2019 - 10.2021
  • Improved patient care by providing compassionate and attentive support to patients during daily activities.
  • Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
  • Enhanced patient comfort by administering medications according to prescribed schedules and monitoring vital signs.
  • Maintained a clean and safe environment for patients, performing regular room cleanings and adhering to infection control protocols.
  • Reduced patient anxiety through skillful communication and active listening during pre-operative preparations.
  • Demonstrated adaptability when faced with unexpected challenges or changes in assigned duties within the nursing unit.
  • Implemented fall prevention strategies, reducing patient injuries and increasing overall safety within the healthcare facility.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Nurse Assistant

Hillcrest Hospital
10.2018 - 01.2019
  • Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
  • Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
  • Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
  • Collaborated with interdisciplinary teams to develop individualized care plans tailored to each patient''s needs.
  • Assisted patients with activities of daily living, promoting independence and dignity.
  • Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
  • Educated patients on proper post-discharge care instructions, reducing readmission rates and promoting long-term health outcomes.
  • Participated in ongoing professional development opportunities to enhance knowledge and skills in nursing assistance practices.
  • Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
  • Streamlined workflow processes by efficiently organizing supplies and equipment needed for patient care delivery.
  • Promoted a culture of safety within the healthcare facility by promptly reporting any concerns or hazards observed during daily duties.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.

Nurse Assistant

Ascension - St John Hospital
02.2015 - 10.2018
  • Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
  • Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
  • Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
  • Educated patients on proper post-discharge care instructions, reducing readmission rates and promoting long-term health outcomes.
  • Assisted patients with activities of daily living, promoting independence and dignity.

Education

Associate of Applied Science - Esthetician

Paul Mitchell The School - Tulsa
Tulsa, OK
02.2024

Associate of Applied Science - Medical Assisting

Community Care College
Tulsa, OK
05.2015

Skills

  • Merchandising and Display Assembly
  • Product Restocking
  • Retail Transactions
  • Display Setup
  • Data Entry
  • Medical Terminology
  • Patient Flow Management
  • Payment Collection
  • Medical Office Administration
  • Infection Control
  • Medical Records Management
  • Privacy and Confidentiality

Timeline

Front End Associate

Target
10.2023 - 01.2024

Nurse Assistant

PAM Rehabilitation Hospital
02.2023 - 09.2023

Medical Assistant

Access Pain Clinic
10.2021 - 01.2023

Nurse Technician

Oklahoma Surgical Hospital
01.2019 - 10.2021

Nurse Assistant

Hillcrest Hospital
10.2018 - 01.2019

Nurse Assistant

Ascension - St John Hospital
02.2015 - 10.2018

Associate of Applied Science - Esthetician

Paul Mitchell The School - Tulsa

Associate of Applied Science - Medical Assisting

Community Care College

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