Dynamic Legal Analyst with a proven track record at the GA Department of Revenue, adept in caseload management and leveraging LexisNexis for data privacy. Excelled in enhancing taxpayer compliance and managing delinquent accounts, demonstrating exceptional project tracking abilities and interpersonal skills. Achieved significant improvements in process efficiency.
Managed delinquent accounts.
Facilitated taxpayer compliance through processing of OICs and IPAs.
Processed payments on delinquent accounts.
Met taxpayers in person to address account issues.