Sara jankowski
susanville,ca
Summary
Seeking to transition into new field, utilizing skills developed in high-demand, customer-focused environment. Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply strong foundation in these areas to new and challenging role.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in any work position role that is given.
Overview
2
2
years of professional experience
Work History
Shift Manger
Taco Bell
02.2025 - 06.2025
- Supervised daily operations to ensure adherence to quality standards and customer satisfaction.
- Coordinated shift schedules, balancing staffing needs with operational demands.
- Monitored employee performance, providing constructive feedback to enhance productivity.
- Promoted a positive work environment through open communication and constructive feedback.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Manger
SUBWAY®Restaurants
09.2024 - 02.2025
- Supervised daily operations to ensure adherence to quality and safety standards.
- Trained new staff on operational procedures and customer service best practices.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Sales Associate
Marshalls
01.2023 - 03.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems for efficient checkout.
- Maintained product displays and ensured merchandise was stocked and organized.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Learned company policies and procedures to provide accurate information to customers.
- Adapted quickly to new products and promotions, enhancing knowledge of offerings.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Chaparral
Phelan, CA06-2010
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Accurate money handling
- Punctual and reliable
- Energetic and enthusiastic
- Flexible schedule
- Sales strategies
- Tech-Savvy
- Customer service
- Problem-solving
- Critical thinking
- Computer skills
Timeline
Shift Manger
Taco Bell
02.2025 - 06.2025
Manger
SUBWAY®Restaurants
09.2024 - 02.2025
Sales Associate
Marshalls
01.2023 - 03.2023
High School Diploma -
Chaparral
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