Sara Jones
Dunbar,WI
Summary
Proven Class A CDL Driver with a track record of maintaining a clean driving record and ensuring on-schedule deliveries for Fedex Ground and an independent owner/operator. Demonstrates strong work ethic and customer service excellence. Skilled in team leadership with a background in retail management, and a focus on balancing safety with productivity, significantly enhancing operational efficiency and client satisfaction.
Overview
13
13
years of professional experience
Work History
Class A CDL Driver
Petzer Transportation Corporation
10.2023 - Current
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
- Dropped and hooked trailers and changed configuration of equipment.
- Delivered freight daily throughout Southeast WI, with as many as 10 stops.
Class A CDL Driver
Central Coast Auto
08.2022 - 09.2023
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Delivered freight daily usually between the greater Milwaukee, WI area and the greater Chicago, IL area, putting in as many as 2 round-trips per day.
Class A Truck Driver, OTR
Aces Up LLC
08.2021 - 08.2022
- Communicated effectively with shipping dock personnel during pickup/drop-off procedures ensuring smooth operations.
- Maintained excellent safety record by adhering to company policies and Federal Motor Carrier Safety Regulations.
- Ensured timely deliveries by coordinating closely with dispatchers and adjusting routes as needed.
- Documented mileage, deliveries, and pickups.
Cashier/Customer Service Representative
Piggly Wiggly Grocery
03.2018 - 05.2019
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Market Research Recruiter
Advantage Research
03.2014 - 06.2015
- Increased client satisfaction by conducting thorough research and identifying high-quality candidates for various market research studies.
- Collaborated closely with other recruiters on my team, sharing best practices and working together to achieve team goals in filling multiple market research studies simultaneously.
Store Manager
Family Christian Bookstore
09.2011 - 04.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
Class A CDL
Aces Up LLC
Menomonee Falls, WI04.2022
High School Diploma -
Milwaukee Lutheran High School
Milwaukee, WI05.2003
Skills
- Strong Work Ethic
- Safe Driving Practices
- Trailer Coupling and Uncoupling
- Doubles/Triples Certified
- Patience and Empathy
- Customer service excellence
- Money Handling
- Team Leadership
Timeline
Class A CDL Driver
Petzer Transportation Corporation
10.2023 - Current
Class A CDL Driver
Central Coast Auto
08.2022 - 09.2023
Class A Truck Driver, OTR
Aces Up LLC
08.2021 - 08.2022
Cashier/Customer Service Representative
Piggly Wiggly Grocery
03.2018 - 05.2019
Market Research Recruiter
Advantage Research
03.2014 - 06.2015
Store Manager
Family Christian Bookstore
09.2011 - 04.2014
Class A CDL
Aces Up LLC
High School Diploma -
Milwaukee Lutheran High School
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