Seeking a new opportunity in an organization I can grow with.
20+ years experience in the medical field. I adapt easily to new responsibilities and changes. I have developed interpersonal, communication and supervisory skills.
Self-motivated, team player and reliable
Overview
27
27
years of professional experience
Work History
Senior Managerial Secretary
Christus Health Systems
07.2024 - Current
Maintain Time Sheets for approximately 200 associates
Ensure associate files have current required licenses
Request all hospital access for new hires
Organize files to streamline document retrieval
Enhance (4) unit operations by maintaining supplies and equipment
Supported team with administrative tasks, increasing overall productivity
Handle sensitive information discreetly, maintaining confidentiality when managing personnel files
Maintained daily report documents, memos and invoices
Provided clerical support to 3 unit Director's
Registration Coordinator
Saddleback Memorial Breast Center
02.2007 - 02.2024
Supervised 15 employees over 4 sites (admitting & Insurance Verification)
Maintain staff schedule including call outs to ensure coverage for all sites/Including covering myself when needed
Quality Control/Education
Council staff to prevent disciplinary action/Conflict resolution
Developed and implemented new workflows
Address patient surveys/concerns
Interview possible new hires with manager
Coordinated team building excursions off campus
Work closely with administrative staff/Doctors to ensure a steady workflow/Meetings weekly
Order and distribute supplies
Accounts receivable/Deposits
Assist main hospital when EPIC system goes down as well as upgrades
All yearly CAT scores out of 100% received over 100%
Registration Lead
Mission Hospital/Trauma Center
03.2003 - 01.2007
Prepared charts, schedules and reports
Supported staff
Ordered supplies
Interacted daily with administrative personnel within the hospital including physicians
Received payments and collected patient valuables to be stored in hospital safe
Office Manager
John F. Hamsher D.D.S.
02.1998 - 01.2003
Supervised 5 employees
Processed travel arrangements
Billing
Directed all incoming calls and mail
Maintained doctor's daily schedule/Assisting him chairside when needed
Student Nurse Extern/Nursing Internship at CHRISTUS Health SWLA/Oschner Health SystemStudent Nurse Extern/Nursing Internship at CHRISTUS Health SWLA/Oschner Health System
Departmental Analyst P-11, Senior Executive Management Assistant 11, Executive Secretary 11, and Executive Secretary 10 at State of Michigan, Public Service Commission (LARA)Departmental Analyst P-11, Senior Executive Management Assistant 11, Executive Secretary 11, and Executive Secretary 10 at State of Michigan, Public Service Commission (LARA)