Sara Kapenga
Silver Spring,MD
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (CNA)
Nightingale's Nursing & Attendants
Frederick, MD
07.2024 - 09.2024
- Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
- Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
- Demonstrated excellent communication skills when interacting with patients' families regarding their loved ones' condition or needs
- Performed basic first aid procedures in emergency situations until further medical help arrived
Certified Nursing Assistant (CNA)
Peak Healthcare at Sligo Creek
Takoma Park, MD
05.2023 - 07.2024
- Provided direct patient care, including assisting with bathing, grooming, and feeding
- Monitored and recorded vital signs, intake and output, and other health indicators
- Assisted with mobility and transfers, using proper lifting and positioning techniques
- Collaborated with healthcare team members to develop and implement care plans
- Maintained a clean and safe environment for residents, following infection control protocols
Data Entry
makro/metro
wommelgem
06.2017 - 08.2018
- Entered and verified data accurately into company database, ensuring data integrity
- Created and updated spreadsheets with large volumes of data, organizing information for easy retrieval
- Collaborated with team members to resolve discrepancies or missing information in the database
- Communicated effectively with other departments or clients to clarify any unclear or incomplete information before entering it into the system
- Participated in cross-functional meetings or projects involving different teams within the organization
Sales
C&A
Antwerp
12.2016 - 12.2016
- Demonstrated product knowledge to effectively answer customer inquiries and make personalized recommendations
- Handled cash transactions accurately and efficiently, including processing returns and exchanges
- Assisted in inventory management by conducting regular stock checks and restocking shelves as needed
- Resolved customer complaints or concerns promptly, ensuring a positive shopping experience for all patrons
- Collaborated with management to develop strategies for achieving sales targets
Hostess
Koningin Elisabethzaal
Antwerp
12.2016 - 12.2016
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Managed guest seating efficiently, ensuring optimal use of available tables and minimizing wait times
- Provided accurate wait time estimates to guests, managing expectations in a professional manner
- Handled customer inquiries and concerns promptly and professionally, resolving issues to ensure guest satisfaction
- Coordinated with other host/hostess team members during shift changes to ensure seamless transitions for incoming/outgoing staff
Graphic Designer
Communicatie,departement, Prov.Antwerpen
Antwerp
03.2016 - 03.2016
- Executed design projects from concept to completion, ensuring adherence to brand guidelines and project deadlines
- Created visually appealing and engaging designs for various marketing materials, including brochures, flyers, and social media graphics
- Utilized industry-standard software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) to create high-quality designs
- Collaborated with cross-functional teams including marketing, copywriting, and web development to ensure cohesive visual branding across all platforms
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and meeting tight deadlines
Education
Associate of Applied Science - Cosmetology
Montgomery Beauty School
Silver Spring, MD10.2024
Nursing (GNA)
Knowledge First Institute
Wheaton, MD06.2024
Nursing (CNA)
Knowledge first Institute
Wheaton, MD02.2023
High school diploma - Publiciteit & Illustratie
H. Piustien Instituut
Antwerp09.2017
High school diploma - Publiciteitsgrafiek
H. Piustien Instituut
Antwerp01.2016
food service
Horeca academy Adecco
Beveren10.2015
Skills
- Microsoft office
- Indesign (3 years)
- Photoshop (3 years)
- Illustrator (5 years)
- CPR (1 year)
- First aid (1 year)
- English
- Bilingual
- Phone etiquette
- Nursing
- Graphic Design
- Branding
Certification
State Tested Nursing Assistant
Languages
English
Full Professional
Dutch
Native or Bilingual
French
Native or Bilingual
Timeline
Certified Nursing Assistant (CNA)
Nightingale's Nursing & Attendants
07.2024 - 09.2024
Certified Nursing Assistant (CNA)
Peak Healthcare at Sligo Creek
05.2023 - 07.2024
Data Entry
makro/metro
06.2017 - 08.2018
Sales
C&A
12.2016 - 12.2016
Hostess
Koningin Elisabethzaal
12.2016 - 12.2016
Graphic Designer
Communicatie,departement, Prov.Antwerpen
03.2016 - 03.2016
Associate of Applied Science - Cosmetology
Montgomery Beauty School
Nursing (GNA)
Knowledge First Institute
Nursing (CNA)
Knowledge first Institute
food service
Horeca academy Adecco
High school diploma - Publiciteit & Illustratie
H. Piustien Instituut
High school diploma - Publiciteitsgrafiek
H. Piustien Instituut