Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Cook
Lumberjacks
08.2023 - Current
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Managed opening and closing shift kitchen tasks.
Bus Driver
Meade County Board Of Education
10.2021 - Current
Completed pre- and post-trip bus inspections for safe passenger transportation.
Transported passengers safely along prescribed routes according to tight schedules.
Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Kept bus interiors clean and tidy to provide comfortable passenger environments.
Received excellent customer reviews for friendly, punctual transport services.
Updated and maintained accurate trip logs and records.
Server
Home Plate
04.2021 - 04.2023
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Cook
Baptist Health Floyd
07.2019 - 09.2021
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Seasoned and cooked food according to recipes or personal judgment and experience.
Coordinated checklists to keep kitchen clean, stocked and sanitary.
Adjusted recipes based on ingredient availability or customer request.