Summary
Overview
Work History
Education
Certification
Timeline
Generic

Sara Kelly

Calera,AL

Summary

Experienced in delivering exceptional customer service and administrative support, with a strong focus on clerical tasks and public interaction. Collaborative team player dedicated to fostering an engaged and empowering work environment through partnership with colleagues. Proven track record of building and maintaining relationships across diverse settings. Known for friendly demeanor, reliability, and a commitment to providing top-notch customer service and workplace excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient/Guest Liason

UAB St. Vincent's
01.2024 - Current
  • Provides customer service by answering patient questions and addressing concerns.
  • Greets patients upon arrival and directs them to the appropriate area.
  • Schedules patient appointments over phone and in person, maximizing productivity.
  • Explains various admission forms and policies, acquiring signatures for consent.

Permanent Substitute Teacher

Kelly Services
09.2022 - 05.2023
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Organized and managed school records, student documentation and administrative communications.

Medical Technician

The Sentinel Of Port Jervis
05.2022 - 09.2022
  • Administered medications and performed basic and advanced patient assessments.
  • Maintained patient confidence and protected hospital by keeping information confidential.
  • Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.

Receptionist

The Sentinel of Port Jervis
05.2022 - 09.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Corresponded with clients through email, telephone, or postal mail.

Front of House Team Member

Chick-fil-A Restaurants
11.2019 - 09.2021
  • Disinfected frequently touched between guests to minimize infection risks.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Documented customer orders and conveyed special requests to kitchen staff.

Education

Biology -

Jefferson State Community College
Birmingham, AL
05.2018

High School Diploma - undefined

Thompson High School
Alabaster, AL
05.2018

Certification

NHCO Phlebotomy Certified

Timeline

Patient/Guest Liason

UAB St. Vincent's
01.2024 - Current

Permanent Substitute Teacher

Kelly Services
09.2022 - 05.2023

Medical Technician

The Sentinel Of Port Jervis
05.2022 - 09.2022

Receptionist

The Sentinel of Port Jervis
05.2022 - 09.2022

Front of House Team Member

Chick-fil-A Restaurants
11.2019 - 09.2021

High School Diploma - undefined

Thompson High School

Biology -

Jefferson State Community College

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Sara Kelly