Sara King Morris
Portsmouth,OH
Summary
Dynamic Care Management Specialist with a proven track record at The Counseling Center, enhancing client satisfaction and improving patient outcomes through effective communication and client advocacy. Skilled in crisis intervention and program implementation, I excel in fostering teamwork and collaboration. My approach has consistently led to evidence-based improvements and a culture of continuous learning.
Experienced with holistic case management, focusing on client-centered care and comprehensive service coordination. Utilizes analytical skills and communication to develop tailored care plans and connect clients with appropriate resources. Track record of enhancing client outcomes through consistent application of problem-solving and organizational skills, ensuring effective and efficient service delivery.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Care Management Specialist
The Counseling Center
04.2024 - Current
- Supported colleagues through mentoring and sharing best practices, promoting a culture of continuous learning within the team.
- Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
- Provided ongoing education to clients and families about available resources, empowering them to make informed decisions about their care.
- Facilitated communication between all parties involved in a case, ensuring a clear understanding of responsibilities and expectations.
- Advocated for clients'' best interests during meetings with healthcare providers, ensuring they received necessary care and interventions.
- Evaluated program effectiveness regularly to identify areas for improvement and implement evidence-based changes accordingly.
- Kept up-to-date with industry trends and changes in regulations, adjusting case management strategies as needed to maintain optimal service delivery.
- Assisted and accompanied clients and families to court, legal appointments, health care, public benefits and social or community agencies relative to client short- and long-term stabilization goals.
- Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
- Enhanced client satisfaction through consistent communication and regular updates on case progress.
- Improved patient outcomes by developing and implementing tailored case management plans.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Participated in community events to promote services and engage with public.
- Coordinated with legal professionals when necessary to address issues related to insurance coverage or other legal matters impacting client cases.
- Provided safety planning, crisis intervention and case management to clients.
- Maintained accurate records and documentation, ensuring compliance with regulatory requirements and facilitating seamless audits.
- Facilitated timely transitions between care settings by coordinating with healthcare providers, families, and insurance companies.
Education
High School Diploma - Chemical Dependency Counselors Assistant
Scioto County Vocational
Lucasville, OH03.2023
Skills
- Client Advocacy
- Ethical Practice
- Patient Communication
- Client Needs Assessments
- Written and verbal communication
- Client meetings
- Certified in CPR/AED
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Attention to Detail
- Multitasking Abilities
- Reliability
- Organizational Skills
- Active Listening
- Effective Communication
- Decision-Making
- Relationship Building
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Goal Setting
- Professionalism
- Crisis Intervention
- Staff Training
- Continuous Improvement
- Written Communication
- Adaptability
- Program implementation
- Analytical Skills
- Communication
- Problem-solving aptitude
- Time management abilities
- Interpersonal Communication
- Analytical Thinking
Certification
QMHS- qualified mental health specialist
Timeline
Care Management Specialist
The Counseling Center
04.2024 - Current
High School Diploma - Chemical Dependency Counselors Assistant
Scioto County Vocational
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