Sara Kipp
New Cumberland,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
PCT-Senior - Maternal Child Health
UPMC Central PA
Harrisburg, PA
01.2017 - Current
- Promoted an environment that supports ethical practices in accordance with hospital standards.
- Exceeded patient satisfaction by finding creative solutions to problems.
- Approached patients and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
PCT - West Shore Ortho/Neuro/MedSurg
UPMC Central PA
Mechanicsburg, PA
07.2015 - 01.2017
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Collected specimens from patients for laboratory testing purposes.
- Answered patient call signals and signal lights to determine patients' needs.
- Helped create a safe environment by following infection control policies.
- Recorded patient conditions and vital signs before and after medical operations.
- Provided emotional support for patients and families during difficult times.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Education
High School Diploma -
Cumberland Valley High School
Mechanicsburg, PA06-2007
Some College (No Degree) - Nursing
HACC
Harrisburg, PABachelor of Science - Maternal Child Health & Human Lactation
Union Institute & University
Cincinnati, OHSkills
- Direct Patient Care
- Safety Measures
- Basic Nursing Care
- Specimen Collection
- Information Protection
- Sterilization Techniques
- Mobility Assistance
- Vital Signs Monitoring
- ADL Support
- Patient Education
- Patient Services
- Data Collection
- Patient Observation
- Catheter Care
- Blood Glucose Monitoring
- Professional Bedside Manner
- Healthcare Expertise
CPR - BLS
- Certification of Basic Life Support - April 2023-April 2025
Timeline
PCT-Senior - Maternal Child Health
UPMC Central PA
01.2017 - Current
PCT - West Shore Ortho/Neuro/MedSurg
UPMC Central PA
07.2015 - 01.2017
High School Diploma -
Cumberland Valley High School
Some College (No Degree) - Nursing
HACC
Bachelor of Science - Maternal Child Health & Human Lactation
Union Institute & University
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