Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Training
Timeline
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Sara Klein

Fairport,NY

Summary

Passionate Stylist seeking to expand knowledge on trendy techniques in the hair industry. Hands on experience completing tasks such as haircuts, updos, blow-outs, and several color services. Background includes managing high-volume client needs by completing quick, accurate assessments and providing fashionable recommendations. Well-organized with good schedule management and relationship-building abilities. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for client satisfaction.

Overview

7
7
years of professional experience

Work History

Hairstylist

Trü Salon
06.2023 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.

CASHIER

Taco Bell
01.2022 - 06.2023
  • Operated cash register for cash, check and credit card transactions with 100% accuracy
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Counted cash in register drawer at beginning and end of shift
  • Monitored new team members on POS system operation, customer service strategies and sales goals
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Educated customers on promotions to enhance sales
  • Assisted customers by answering questions and fulfilling requests
  • Helped customers find specific products, answering questions and offering advice
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency

ASSISTANT/STYLIST

The T Salon
09.2021 - 05.2023
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences
  • Monitored current trends to understand fashions and better serve customer needs
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio
  • Recorded notes for future reference about customer preferences and services delivered
  • Distributed business cards outside of salon to generate new business
  • Educated customers on products to maximize benefits
  • Trimmed, cut and shaped hair based on customer preference

SHIFT MANAGER/STYLIST

Supercuts
10.2017 - 09.2021
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas
  • Worked closely with team members to schedule breaks and shifts to meet state regulations
  • Set up workstation with necessary products, equipment and supplies
  • Evaluated client hair type, condition and desired outcome to determine ideal services
  • Fostered clean and sanitary work environment to protect customers and staff from infection
  • Maintained updated knowledge of industry products, including chemical composition, structure and properties
  • Recommended products to customers to meet current needs or resolve specific concerns
  • Kept notes listing preferences and services provided to clients for quick reference
  • Built and maintained strong clientele base by portraying professional image and presenting exceptional services
  • Handled customer issues to satisfaction by listening to complaints and offering effective solutions
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability

Education

High School Diploma -

Penfield Senior High School
Penfield, NY

Certification of Cosmetology - Cosmetology

Eastern Monroe Career Center
Fairport, NY

Premiere Show Orlando
Orlando, FL
06.2022

Skills

  • Hair Styling
  • Cosmetology License
  • Sales
  • Sales Goals
  • Guest Services
  • Customer Service
  • Retail Industry Knowledge
  • Retail Sales

Accomplishments

  • National Technical Honor Society, 09/2015 to 05/2017
  • Promoted to Shift manager after only 9 months of employment.

Training

Premiere Show Orlando, Orlando, FL, 06/2022, Got continuing education from taking classes from renowned stylists such as Jack Martin, Amber Maynard Bolt, Justin Toves-Vincilione, and Chrissy Danielle.

Timeline

Hairstylist

Trü Salon
06.2023 - Current

CASHIER

Taco Bell
01.2022 - 06.2023

ASSISTANT/STYLIST

The T Salon
09.2021 - 05.2023

SHIFT MANAGER/STYLIST

Supercuts
10.2017 - 09.2021

High School Diploma -

Penfield Senior High School

Certification of Cosmetology - Cosmetology

Eastern Monroe Career Center

Premiere Show Orlando

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Sara Klein