Sara Krupa

• Observed and assisted the Aesthetician during client appointments, gaining insight into various skincare treatments, laser hair removal, and M-sculpt.
• Supported in setting up treatment room, preparing equipment, and maintaining cleanliness.
• Hands-on experience and mentorship in aesthetics.
• Exposure to a variety of skincare treatments/equipment.

• Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
• Increased team efficiency through regular communication of expectations, goals, and progress updates to staff members.
• Enhanced client satisfaction with thorough attention to detail in all cleaning tasks, ensuring spaces were well-maintained and presentable.
• Optimized inventory management with proactive ordering of supplies based on usage trends and budgetary constraints.

- Managed 2 separate warehouse/offices in the Des Plains location until the company moved to a different location.

• Trained, scheduled, and supervised barista workers to maintain and uphold store policies.
• Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
• Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
• Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
• Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
• Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.