Sara Lacey
Bloomington
Summary
Detail-oriented human resources and administrative professional with experience in HR operations, recruitment, employee onboarding, and office management. Skilled in marketing, customer service, scheduling, and front desk coordination to ensure seamless office workflows. Adept at recruiting top talent, training new employees, and enhancing workplace efficiency. Strong interpersonal and organizational skills with a passion for fostering a positive and productive work environment.
Overview
4
4
years of professional experience
Work History
Human Resources Assistant
Bloom Dental
11.2024 - Current
- Assisted with dental procedures, patient care, and sterilization
- Handled HR tasks, including conducting interviews, onboarding, and training new employees
- Managed front desk operations, including scheduling appointments, patient check-ins, and billing inquiries
- Led marketing initiatives to enhance brand visibility and attract new patients
- Recruited and sourced candidates to build a skilled and efficient team
- Ensured smooth office workflow and provided exceptional customer service
Team Leader, Front Office
BloomingPaws
10.2023 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Assisted in recruitment to build a team of top performers
- Developed effective improvement plans in alignment with goals and specifications
- Conducted collections of customer payments and vendor billings
Baker and Decorator
Blondies Cookies
05.2023 - 10.2023
- Managed customer service operations, including taking orders and resolving complaints
- Trained and supervised new employees on bakery operations and procedures
- Operated cash registers and processed payments accurately
Assistant
Purdue Fort Wayne
08.2021 - 05.2023
- Organized events on campus, greeted and introduced students coming into the office, made flyers for on-campus events, and worked on campus events
- Assisted manager in all aspects of business operations
- Directed automation of office procedures such as correspondence management, recordkeeping, and online communications
Secretary
Purdue Fort Wayne Recreational Center
05.2022 - 08.2022
- Maintained electronic filing systems and categorized documents
- Entered data into the system and updated customer contacts with information to keep records current
- Responded to emails and other correspondence to facilitate communication and enhance business processes
Education
BBA - Financial Analysis
Purdue Global
West Lafayette, Indiana05.2025
Skills
- Customer service
- Time management
- Complaint resolution
- Onboarding coordination
- Documentation and reporting
- Staff education and training
- Clerical procedures
- Meeting deadlines
- Administrative skills
- Office administration
- Human resources administration
Timeline
Human Resources Assistant
Bloom Dental
11.2024 - Current
Team Leader, Front Office
BloomingPaws
10.2023 - Current
Baker and Decorator
Blondies Cookies
05.2023 - 10.2023
Secretary
Purdue Fort Wayne Recreational Center
05.2022 - 08.2022
Assistant
Purdue Fort Wayne
08.2021 - 05.2023
BBA - Financial Analysis
Purdue Global
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