Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Landon

Houston,TX

Summary

Detail-oriented and tech-savvy professional with experience in remote customer support, message handling, and quality assurance. Strong attention to detail, problem-solving skills, and ability to work independently in fast-paced environments. Known for clear communication, multitasking, and delivering accurate results across multiple systems.

Overview

5
5
years of professional experience

Work History

Customer Support Representative

LiveOps
01.2022 - Current
  • Answer inbound calls and process customer requests for various client accounts.
  • Handle appointment scheduling, information verification, and general support.
  • Maintain professional communication and accurate data entry in real-time.

Customer Service Representative

Omni Interactions
01.2021 - 01.2022
  • Provided phone-based support for various industries including medical and financial services.
  • Resolved customer issues efficiently using multiple software systems.
  • Met quality and performance goals in a high-volume call environment.

Virtual Receptionist

PATLive
01.2020 - 01.2021
  • Took messages and routed calls for a wide variety of clients, including healthcare and recovery services.
  • Handled confidential information with discretion and accuracy.
  • Delivered consistent customer service with clear, compassionate communication.

Education

GED -

San Jacinto College
Pasadena, TX

Skills

  • Microsoft Office (Word, Excel, Outlook)
  • Call handling & remote communication
  • Quality control testing and documentation
  • Strong grammar and written communication
  • Attention to detail
  • Time management & organization

Timeline

Customer Support Representative

LiveOps
01.2022 - Current

Customer Service Representative

Omni Interactions
01.2021 - 01.2022

Virtual Receptionist

PATLive
01.2020 - 01.2021

GED -

San Jacinto College

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