Accomplished professional seeking to leverage extensive knowledge of employee relations, business and positive communication in a customer-focused position that works directly with clients and ensures a positive experience. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Mental Health and Corrections Coordinator
Community, Counseling and Corrections Services
01.2023 - Current
Documented client progress in confidential files.
Completing PSR as require
Built partnerships with community agencies and service providers to remove access gaps.
Provided clients with recommendations to community resources.
Collaborated with medical and clinical personnel to coordinate and implement client services.
Provided case management services to monitor client access to resources and services.
Supported continuity of care after discharge with individualized discharge plans.
Monitored client progress and provided feedback to families and treatment team members.
Facilitated support groups for clients to discuss issues related to mental health.
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
Monitored and confirmed compliance with safety standards and regulations.
Child Evaluation Coordinator
CHILD EVALUATION CENTER SOUTHWESTERN COMMUNITY HEALTH CENTER
11.2020 - 01.2023
Prepare and review operational reports and schedules to ensure accuracy and efficiency
Monitor event activities to ensure compliance with applicable MDT regulations and laws, satisfaction of families, and resolution of any problems that arise
Establish or maintain cooperative relationships with representatives of community, county attorney's office, CPS, and law enforcement
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Complete work schedules, manage calendars, and arrange appointments
Complete and mail bills, contracts, policies, invoices, or checks
Provide direct service and support to individuals or clients, such as managing a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints
Prepare and maintain records and reports, such as budgets, training records, or training manuals
Prepare data analysis listings and activity, performance, or grant reports.
Operations Manager
WESTERN MONTANA MENTAL HEALTH CENTER -HAYS-MORRIS HOUSE
03.2005 - 11.2020
Serve employees by managing questions, interpreting and administering contracts and helping resolve work-related problems
Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures
Plan and conduct new employee orientation to foster cheerful outlook toward organizational objectives
Identify staff vacancies and recruit, interview and select applicants
Plan, organize, direct, control or coordinate the personnel and training
Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits
Prepare and follow budgets for personnel operations
Analyze training needs to design employee development, language training and health and safety programs
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades
Prepare and review operational reports
Develop business methods and procedures, file systems, office systems, logistics systems, and staffing schedule.
Education
Healthcare Informatics Computer Science -
MONTANA TECH
Butte, MT
05.2014
Skills
Proficient in Microsoft Office
Grant Writing
Document Management
Business Administration
Data Entry
Administrative Leadership
Document Control
Schedule Coordination
Insurance Verification
Certification
Crisis Prevention Institute Trainer
Forensic Interviewer
Mental Health First Aid Trainer
References
Lyn Ankleman, LCPC, CMHP, Director - Aware, Aware Inc., 200 Polk St., Anaconda, MT, 59711, 406-565-1761, Professional
Emily Rice, LCSW, CMHP, Therapist, Southwestern Community Health Center, 110 Oak St., Anaconda, MT, 59711, 406-951-1904, Professional
Wendy Hall, RN, FMC Butte Dialysis, 3745 Harrison Ave., Butte, MT, 59701, 406-498-9922, Professional
Pete Reisenauer, Facilities/Maintenance Director, 106 West Broadway, Butte, MT, 59701, 406-533-5255, Professional
Timeline
Mental Health and Corrections Coordinator
Community, Counseling and Corrections Services
01.2023 - Current
Child Evaluation Coordinator
CHILD EVALUATION CENTER SOUTHWESTERN COMMUNITY HEALTH CENTER
11.2020 - 01.2023
Operations Manager
WESTERN MONTANA MENTAL HEALTH CENTER -HAYS-MORRIS HOUSE
Psychiatric Care Coordinator at Methodist Services-Community Counseling ServicesPsychiatric Care Coordinator at Methodist Services-Community Counseling Services