Sara Ledesma
Dallas
Summary
Manager assistant with 5+ years experience in office and housekeeping administration. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Housekeeping and Laundry Attendant
Hilton Anatole Hotel
11.2024 - Current
- Sorted and laundered linens, ensuring quality and freshness for guests.
- Followed established safety guidelines while operating equipment.
- Interacted pleasantly with clients and guests when performing daily duties.
- Collaborated with team members to address guest requests promptly.
- Assisted guests with inquiries, providing information about services and amenities.
- Responded to complaints from guests regarding cleanliness or service issues in a timely manner.
Management Assistant
Prepped Place
05.2020 - 11.2024
- Managed new hire trainings and onboarding to educated employees on company policies and procedures.
- Tracked inventory levels and placed orders when necessary to maintain adequate stock levels.
- Managed payroll records for all employees in accordance with company policies.
- Leveraged communication and problem-solving abilities to alleviate ongoing issues and promote conflict resolution.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Educated customers about products and services offered by the company.
Education
High School Diploma -
ADAMSON HIGH SCHOOL
Dallas, TX05-2020
Skills
- Bilingual in Spanish & English
- Customer service
- Quality control
- Team collaboration
- Leadership
- Skill management
- Multitasking
- Problem-solving abilities
Timeline
Housekeeping and Laundry Attendant
Hilton Anatole Hotel
11.2024 - Current
Management Assistant
Prepped Place
05.2020 - 11.2024
High School Diploma -
ADAMSON HIGH SCHOOL
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