Intern Urban Planner
Sara Leon
Metrovitalization
South Elgin,IL
2
Languages
2
years of professional experience
Detail-oriented Urban Planning Support Specialist with internship experience in project support and sustainability initiatives. Demonstrates strong communication, teamwork, and problem-solving skills in fast-paced environments. Bilingual in English and Spanish, effectively addressing customer needs and enhancing team success. Ready to leverage these skills to advance organizational goals.
Work History
Intern Urban Planner
3 Months- Developed visual presentations to effectively communicate planning concepts to stakeholders and community members.
- Researched best practices in sustainable urban design, contributing to project recommendations and strategy formulation.
- Developed visually engaging presentations, effectively communicating planning concepts to diverse audiences.
- Performed duties using Adobe, Excel, and Photoshop.
Cashier
1 Year 7 Months- Processed cash, card, and mobile payments accurately using POS system.
- Maintained balanced cash drawer and resolved register discrepancies quickly.
- Greeted guests promptly and handled orders with friendly, efficient service.
- Suggested menu items and add-ons to support upselling efforts.
- Assisted guests with order changes, special requests, and checkout questions.
- Coordinated with kitchen and service team to ensure accurate order delivery.
- Kept front counter organized, clean, and ready for steady guest flow.
- Supported fast-paced service while maintaining accuracy, courtesy, and consistent pace.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma
- Extracurricular Activities: Track and Field, Cross country, Swimming, and Water Polo
- Completed AP course in AP Government, AP Biology, and AP Psychology
Skills
Sustainability strategies
Site analysis
Transportation planning
Environmental planning
Bilingual (English & Spanish)
Problem-solving
Teamwork and collaboration
Verbal and written communication
Multitasking and organization
Customer service
Cash management
Store opening and closing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Intern Urban Planner
Metrovitalization
03.2026 - 06.2026Read More
Cashier
Portillo’s
05.2024 - 12.2025Read More
South Elgin Highschool
High School Diploma
Read More