Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Lewis

De Soto

Summary

Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

10
10
years of professional experience

Work History

General Manager

Genesh Inc
07.2023 - Current
  • Created a cross-training program ensuring FOH staff members were able to perform confidently and effectively in all positions.
  • Created and implemented staff health and safety standards compliance training program, achieving a score of 99% from the Board of Health.
  • Directed operational strategies to enhance productivity and streamline processes across multiple departments.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Led cross-functional teams in executing strategic initiatives aligned with company objectives.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Formulated policies and procedures to streamline operations.

Assistant Manager

BURGER KING
12.2020 - 07.2023
  • Trained and coach over 30 staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards.
  • Consistently exceed monthly sales goals by a minimum of 10% by training FOH staff on upselling techniques.
  • Created a cross-training program ensuring FOH staff members were able to perform confidently and effectively in all positions.
  • Created and implemented staff health and safety standards compliance training program, achieving a score of 99% from the Board of Health.
  • Successfully redesigned existing inventory system, ordering and food storage practices, resulting in a 6% decrease in food waste and higher net profits.
  • Opening and closing the restaurant, balancing cash registers

Shift Manager

Burger King
01.2016 - 03.2018
  • Supervised daily operations, ensuring adherence to safety protocols and company standards.
  • Coordinated staff schedules, optimizing labor allocation for peak performance.
  • Trained and developed team members, fostering a collaborative work environment.
  • Implemented process improvements, enhancing workflow efficiency and reducing downtime.

Education

SKYVIEW HIGHSCHOOL
Thornton, CO
01.2007

Skills

  • Fun and energetic
  • Supervising Experience
  • Proficient with POS systems
  • Management
  • Experienced in most restaurant positions
  • Accounting & Budgeting
  • Poised under pressure
  • Assistant Manager Experience
  • Excellent interpersonal and communication skills
  • Restaurant experience
  • Inventory Control
  • Dishwashing

Timeline

General Manager

Genesh Inc
07.2023 - Current

Assistant Manager

BURGER KING
12.2020 - 07.2023

Shift Manager

Burger King
01.2016 - 03.2018

SKYVIEW HIGHSCHOOL