Sara Lewis
De Soto
Summary
Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
10
10
years of professional experience
Work History
General Manager
Genesh Inc
Olathe, KS
07.2023 - Current
- Created a cross-training program ensuring FOH staff members were able to perform confidently and effectively in all positions.
- Created and implemented staff health and safety standards compliance training program, achieving a score of 99% from the Board of Health.
- Directed operational strategies to enhance productivity and streamline processes across multiple departments.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Led cross-functional teams in executing strategic initiatives aligned with company objectives.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
Assistant Manager
BURGER KING
De Soto, KS
12.2020 - 07.2023
- Trained and coach over 30 staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards.
- Consistently exceed monthly sales goals by a minimum of 10% by training FOH staff on upselling techniques.
- Created a cross-training program ensuring FOH staff members were able to perform confidently and effectively in all positions.
- Created and implemented staff health and safety standards compliance training program, achieving a score of 99% from the Board of Health.
- Successfully redesigned existing inventory system, ordering and food storage practices, resulting in a 6% decrease in food waste and higher net profits.
- Opening and closing the restaurant, balancing cash registers
Shift Manager
Burger King
Golden, CO
01.2016 - 03.2018
- Supervised daily operations, ensuring adherence to safety protocols and company standards.
- Coordinated staff schedules, optimizing labor allocation for peak performance.
- Trained and developed team members, fostering a collaborative work environment.
- Implemented process improvements, enhancing workflow efficiency and reducing downtime.
Education
SKYVIEW HIGHSCHOOL
Thornton, CO01.2007
Skills
- Fun and energetic
- Supervising Experience
- Proficient with POS systems
- Management
- Experienced in most restaurant positions
- Accounting & Budgeting
- Poised under pressure
- Assistant Manager Experience
- Excellent interpersonal and communication skills
- Restaurant experience
- Inventory Control
- Dishwashing
Timeline
General Manager
Genesh Inc
07.2023 - Current
Assistant Manager
BURGER KING
12.2020 - 07.2023
Shift Manager
Burger King
01.2016 - 03.2018
SKYVIEW HIGHSCHOOL