SARA LOWERY
Dallas,TX
Summary
Experienced General Manager with 10+ years in the food and beverage industry. Adept at overseeing daily operations, driving revenue growth, and implementing effective cost control measures. Proficient in managing high volume operations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Overview
9
9
years of professional experience
Work History
Multi-Unit General Manager
VANDELAY HOSPITALITY GROUP
2023.11 - Current
- Increased overall unit performance by implementing effective management strategies and streamlining operations.
- Established operational benchmarks for each unit location, driving consistency in service quality and customer satisfaction.
- Led cross-functional teams in executing strategic initiatives that improved overall organizational efficiency.
- Collaborated with human resources to recruit, hire, and train high-performing team members for each unit location.
Multi-Unit General Manager
HARWOOD HOSPITALITY GROUP
2021.08 - 2023.10
- Oversee various locations providing managerial oversight and support to various teams
- Training and development of GM’s, AGM’s, and Restaurant Managers
- Maintain revenue, profitability, and quality goals
- Team Leadership: Hiring, training, and managing employees
- Identifying growth opportunities, expanding the customer base and developing new partnerships to increase revenue
- Ensure efficient restaurant operations and keep product, productivity, quality, and customer service standards high.
Assistant General Manager
NORTH ITALIA
2019.06 - 2021.08
- Responsible for creating and maintaining an upbeat, productive, and educational environment within the restaurant
- Lead the perpetual improvement of guest service while building guest loyalty
- Efficient in labor scheduling, end of period procedures
- Meets restaurant financial objectives by preparing strategic annual forecasts and budgets
- Support and assist affiliate locations.
Director of Beverage
SILVERTON CASINO
2017.02 - 2018.08
- Oversee entire beverage operation throughout casino bars and restaurants
- Direct and supervise employees working with beverages, evaluate overall effectiveness of pricing, beverage selections and menus
- Oversee ordering and inventory control of beverages.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Restaurant Manager
DELMONICO STEAK HOUSE
2016.10 - 2017.02
- Institute policies and procedures
- Maintaining quality standards with food and guest service standards
- Ensure guest satisfaction.
General Manager
WOLFGANG PUCK BAR & GRILL
2015.10 - 2016.10
- Responsible for promoting the restaurant through community events
- Analyzing variances, initiating corrective actions; developing and implementing strategies to increase check averages
- Maintains operations by preparing policies and standard operating procedures, implementing production, productivity, and quality.
Skills
- Impact and Influence
- Detailed and Organized
- Communicating and Motivating
- Training and mentoring
- Time Management
- Multitasking
- Effective Communication
- Problem Resolution
- Team building
Timeline
Multi-Unit General Manager
VANDELAY HOSPITALITY GROUP
2023.11 - Current
Multi-Unit General Manager
HARWOOD HOSPITALITY GROUP
2021.08 - 2023.10
Assistant General Manager
NORTH ITALIA
2019.06 - 2021.08
Director of Beverage
SILVERTON CASINO
2017.02 - 2018.08
Restaurant Manager
DELMONICO STEAK HOUSE
2016.10 - 2017.02
General Manager
WOLFGANG PUCK BAR & GRILL
2015.10 - 2016.10
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