Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sara Lozier

Summary

Recent Medical Administrative Assistant graduate seeking a challenging role to apply skills and grow professionally. Passionate about providing strong administrative support in healthcare and contributing to positive patient outcomes.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Area Safety Supervisor

All Star Transportation LLC
08.2016 - Current
  • Evaluate other trainers and retrain when needed
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
  • Developed and implemented safety programs.
  • Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Monitored workplace activities to determine compliance with safety regulations and standards.

Business Support

Verizon Wireless
06.2006 - 02.2012
  • Handled incoming call volume while maintaining business accounts with 200+ lines
  • Led new hire trainings
  • Provided large businesses with best plans and services to meet their needs
  • Conducted business support and technical work using data organization and coordination skills.
  • Gathered and analyzed data to support business strategy requirements.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

MAA-BLS Certificate - Medical Administrative Assistant

Naugatuck Community College
Naugatuck, CT
06-2024

Skills

  • Detail-oriented communicator
  • Thrives on learning new processes and procedures
  • Learns quickly and able to implement while maintaining leadership skills
  • Workplace safety training
  • Customer complaint resolution
  • Appointment coordination
  • Product and service solutions
  • Positive and professional
  • Conflict resolution management

Accomplishments

  • Supervised team of over 200 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • CDL B license with Passenger and School bus endorsements
  • DMV state training certified
  • First Aid/CPR Certified
  • CMAA - Certified Medical Administrative Assistant

Timeline

Area Safety Supervisor

All Star Transportation LLC
08.2016 - Current

Business Support

Verizon Wireless
06.2006 - 02.2012

MAA-BLS Certificate - Medical Administrative Assistant

Naugatuck Community College