SARA L STRODE
Crestview,FL
Summary
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
20
20
years of professional experience
Work History
Store Manager
Neat Repeats Consignment
06.2021 - 03.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Store Manager/ Barista
Barnes & Noble
03.2020 - 04.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Assistant Manager
Murphy USA
11.2018 - 03.2019
- Customer Service
- Cash Management
- Store Goals
- Scheduling
- Store Displays
Server
Millers Ale House
04.2013 - 02.2018
- Head Server
- Shift Lead
- High Volume server
- Party Server
Sales Manager
Hugs and Hissyfits
07.2005 - 06.2014
- Retail Sales
- Cash Handling
- Customer service
- Worked with different Brands
- Website Management
- Online Sales
- Photographer
- Retail Display Coordinator
- Top Sales Clerk
Barista/ shift manager
Starbucks
11.2004 - 06.2014
- Cash management
- Customer service
- High volume bartender
- Shift manager
Education
2 Years of College or a Technical or Vocational School - General
Alabama Southern CC
Monroeville, ALHigh School Diploma - General High School Curriculum
Choctawhatchee high school
Fort Walton Beach, FLSkills
- Work Well under pressure
- High Volume Employee/ Manager
- Management Skills
- Cash Management
- Works well in Groups
- Fast Learning
- Social Media Marketing
Timeline
Store Manager
Neat Repeats Consignment
06.2021 - 03.2025
Store Manager/ Barista
Barnes & Noble
03.2020 - 04.2021
Assistant Manager
Murphy USA
11.2018 - 03.2019
Server
Millers Ale House
04.2013 - 02.2018
Sales Manager
Hugs and Hissyfits
07.2005 - 06.2014
Barista/ shift manager
Starbucks
11.2004 - 06.2014
2 Years of College or a Technical or Vocational School - General
Alabama Southern CC
High School Diploma - General High School Curriculum
Choctawhatchee high school
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