Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
21
21
years of professional experience
Work History
Medical Assistant II- Diabetes Health Coach II
Community Health Center of Southeast Kansas
Fort Scott,KS
03.2019 - Current
Performs the role of the Medical Assistant II- Diabetes Health Coach II. This is a senior health coach position and serves as a mentor an resource to the Diabetic Health Coach I.
Administered patient care and assisted with daily clinical operations to enhance overall patient experience.
Led initiatives to implement new health technologies, increasing workflow efficiency and improving patient data accuracy.
Performed medical records management, including filing, organizing and scanning documents.
Additional job duties include scheduling and conducting CGM training for patients upon approval of device.
Processing provider requests for Insulin Pump therapy orders, screening patients for candidate appropriateness for insulin pump therapy an assuring patient meets insurance eligibility requirements for pump therapy prior to placing referral for device to manufacture or in network supplier, gathering all required clinical documents necessary to submit to insurance with referral for approval of insulin pump device, assessing clinical notes for accuracy and completeness prior to submitting with referral.
Assisting patients with account creation and setups prior to insulin pump trainings, scheduling insulin pump trainings with Certified Pump Trainers, assisting patients with trouble shooting of Insulin Pump and CGM device issues, coordinating other healthcare services for Diabetic patients such as vision, dental and podiatry services.
Processes requests for DME related to diabetes.
The Diabetes Health Coach II provides extensive assistance and support to Diabetic Management Specialty Providers, Diabetes Educator, Clinical Pharmacist and Dietitian, in conjunction with added assistance when necessary to Primary Care and nursing staff.
Army Reserve Soldier - Operating Room Technician
US ARMY RESERVE
Independence, MO
12.2009 - 01.2020
Performs all roles of the Operating Room Technician, Sterile Processing Technician as well as Operating Room and Anesthesia Supply NCO.
Surgical Experience in General Surgery, Colorectal Surgery, OB/GYN, Orthopedics, Plastic Surgery, ENT, Urology, Endoscopy, Spine Surgery, OMFS, Dermatology.
Led training exercises to enhance team readiness and operational effectiveness.
Coordinated logistics for deployment, ensuring timely distribution of resources and equipment.
Conducted risk assessments to maintain safety standards during operations and training activities.
Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
Excelled in specialized training courses to enhance technical expertise in specific areas of military operations.
Achieved significant reductions in supply chain delays by streamlining logistics processes.
Prepared operating rooms by sterilizing instruments and ensuring availability of necessary supplies.
Assisted surgical teams during procedures by providing tools and maintaining sterile environments.
Maintained strong communication with colleagues during surgeries, ensuring seamless teamwork for optimal results.
Surgical Technologist II
Mercy Hospital Fort Scott
Fort Scott, KS
07.2013 - 02.2019
Performs the role of the surgical scrub, assist circulating RN in any tasks or duties while in the operating room, stocks and resupplies all OR's, Scope Rooms, Sterile Storage, and Sterile Processing.
Performs the duties of the Sterile Processing Tech to include the pick up, cleaning and reprocessing of surgical instruments from the OR, OB and all clinical assets.
In addition to primary role as a Surgical Technologist II, also stocks, orders, resupplies, cleans and maintains all anesthesia storage areas, anesthesia carts and assists CRNA's with insertion of PICC lines.
Surgical Experience in General Surgery, OB/GYN, Orthopedics, Pain Management, Urology, ENT, Endoscopy.
CMA/CNA
Via Christi Village
Pittsburg,KS
06.2009 - 09.2014
Job role includes administering medications and treatments per doctor's orders under the guidance and supervision of a licensed nurse.
Providing direct care to patients and assisting in all activities of daily living, transporting patients to doctors appointments, bathing, communicating patients needs, updating any changes to charge nurse, interacting with physicians when rounding as well as in person and phone communications with patient families.
CNA/CMA
Westridge Assisted Living
Girard,KS
05.2008 - 06.2009
Job role includes administering medications and treatments per doctor's order while under the guidance of a licensed nurse.
Providing direct care to assisted living residence, re-ordering medication, light housekeeping duties to include instant housekeeping and laundry, transporting residents to appointments, setting up and running activities for residents, as well as assisting dietary staff in meal prep and delivery during dining hours.
CMA/CNA
Cornerstone Village/Via Christi Village
Pittsburg,KS
01.2005 - 05.2008
Job role includes administering medications and treatments per doctor's orders under the guidance and supervision of a licensed nurse.
Providing direct care to patients and assisting in all activities of daily living, transporting patients to doctors appointments, bathing, communicating patients needs and updating any changes to charge nurse, interacting with physicians when rounding as well as in person and phone communications with patient families.
Education
National Certification - Medical Assistant, [[RMA[AAH]]
American Allied Health
Lowell, AR
04-2026
Certificate Program - Kansas Community Health Worker Certification
KS Community Health Worker Coalition
Fort Scott, KS
04-2025
Certificate Program - Diabetic Paraprofessional Level 2
ADCES
Chicago, IL
02-2020
Certificate Program - Diabetic Paraprofessional Level 1
ADCES
Chicago, IL
07-2019
Some College (No Degree) - Pre-Nursing
Labette Community College
Parsons,KS
Some College (No Degree) - Pre-Nursing
Pittsburg State University
Pittsburg, KS
Military Training - Basic Training, AIT, Additional Military Training
United States Army - Reserves
Fort Still, Oklahoma
12-2009
Certificate Program - Certified Medication Aide-Kansas
Coffeyville Community College
Columbus, KS
12-2005
Certificate Program - Certified Nurse Aide-Kansas
Coffeyville Community College
Columbus, KS
12-2004
Some College (No Degree) - Agriculture Education/Elementary Education
Fort Scott Community College
Fort Scott, KS
High School Diploma -
Girard High School
Girard, KS
05-2004
Skills
HIPAA compliance
Customer service
Medical terminology knowledge
EMR / EHR
Clinical documentation
Patient-focused care
Data entry
Reliable team player
Compassionate
Professionalism and ethics
Maintaining confidentiality
Insurance verification
Patient care coordination
Complex Problem-solving
Adaptable
Patient relations
Insurance authorizations
Chronic disease management
Timeline
Medical Assistant II- Diabetes Health Coach II
Community Health Center of Southeast Kansas
03.2019 - Current
Surgical Technologist II
Mercy Hospital Fort Scott
07.2013 - 02.2019
Army Reserve Soldier - Operating Room Technician
US ARMY RESERVE
12.2009 - 01.2020
CMA/CNA
Via Christi Village
06.2009 - 09.2014
CNA/CMA
Westridge Assisted Living
05.2008 - 06.2009
CMA/CNA
Cornerstone Village/Via Christi Village
01.2005 - 05.2008
National Certification - Medical Assistant, [[RMA[AAH]]
American Allied Health
Certificate Program - Kansas Community Health Worker Certification
KS Community Health Worker Coalition
Certificate Program - Diabetic Paraprofessional Level 2
ADCES
Certificate Program - Diabetic Paraprofessional Level 1
ADCES
Some College (No Degree) - Pre-Nursing
Labette Community College
Some College (No Degree) - Pre-Nursing
Pittsburg State University
Military Training - Basic Training, AIT, Additional Military Training
United States Army - Reserves
Certificate Program - Certified Medication Aide-Kansas
Coffeyville Community College
Certificate Program - Certified Nurse Aide-Kansas
Coffeyville Community College
Some College (No Degree) - Agriculture Education/Elementary Education