Summary
Overview
Work History
Education
Skills
Timeline
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Sara Maier

Elmhurst,IL

Summary

Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.

Overview

21
21
years of professional experience

Work History

Geo Services Supervisor

UPS
Franklin Park, IL
09.2020 - Current
  • Conduct interviews and complete activities required to finalize the investigation of employee complaints, and make updates to the case in EPIM as required.
  • West Region concerns champion and the liaison between ERIT, Compliance, Security, and SCS.
  • Coordinate responses to unemployment claims and participate in hearings as necessary.
  • Collaborate with various departments to create a document to be used as a checklist for UPS benefit information to be shared with the surviving spouse, family, and beneficiary following the passing of a UPS employee.
  • Demonstrated leadership by making improvements to the ADA process and helping to train others.
  • Member of the Champion Committee dedicated to improving the concerns process and developing investigators' skills.

Employment Supervisor

UPS
Chicago, IL
07.2007 - 09.2020
  • Negotiated contracts with external vendors providing services to the department.
  • Collaborated with other departments on projects that cross functional boundaries.
  • Conducted regular staff meetings to discuss work issues and ensure timely completion of tasks.
  • Ensured compliance with company policies, labor laws, and safety regulations.
  • Recruited and screened potential candidates for open positions.
  • Developed job postings to attract qualified talent.
  • Conducted interviews, reference checks, background investigations, and other pre-employment activities.
  • Built relationships with universities and external recruitment agencies to source top talent.
  • Managed the onboarding process for new hires including paperwork completion, orientations.
  • Provided support during employee relations issues such as disciplinary actions or terminations.
  • Advised senior leadership on staffing strategies for current and future organizational needs.
  • Built robust pipeline and diverse pool of candidates to meet current or future hiring needs.
  • Encouraged internal employee growth by focusing on talent within organization.
  • Analyzed hiring and retention trends to inform organizational talent priorities.
  • Organized and facilitated orientation classes for Drivers and Driver Helpers.

Employee Relations Supervisor

UPS
Addison, IL
09.2006 - 07.2007
  • Conducted tours of the UPS facility with prospective candidates for open positions within the company.
  • Assisted in training new employees on relevant processes and procedures.
  • Developed and implemented strategies to improve employee engagement.
  • Provided advice, guidance and support to managers on employee relations issues.
  • Coordinated with HR department to ensure compliance with labor laws and regulations.

Specialist Driver

UPS
Addison , IL
06.2006 - 09.2006
  • Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
  • Delivering packages in a timely manner while adhering to all traffic laws and regulations.
  • Performing pre-trip inspections of assigned vehicles before starting routes.

HR Recruiter

UPS
Addison, IL
10.2005 - 06.2006
  • Developed and implemented recruiting plans to meet staffing goals.
  • Conducted interviews with potential candidates, evaluated their qualifications and made hiring decisions.
  • Source qualified candidates through online job boards, local schools, and referrals.
  • Participated in career fairs to attract potential applicants from local universities and colleges.
  • Developed relationships with college placement offices, alumni groups and other external partners to build a network of potential candidates.
  • Explained job duties, compensation and benefits to potential candidates.

Comprehensive Health & Safety Sup/Specialist

UPS
Addison, IL
12.2003 - 10.2005
  • Streamlined data entry processes by creating and maintaining comprehensive Microsoft Access databases.
  • Reduced report generation time through the implementation of automated queries and macros in Microsoft Access and Excel.
  • Trained team members in efficient data handling and Microsoft Access.
  • Developed and executed complex data analysis using Microsoft Access reports, informing strategic decisions and key partnerships.

Education

BBA - Business Administration And Management

Northwood University
Midland, MI
08-2018

Skills

  • Training and mentoring
  • Employee Relations
  • Policies implementation
  • Investigation Management
  • Interviewing witnesses

Timeline

Geo Services Supervisor

UPS
09.2020 - Current

Employment Supervisor

UPS
07.2007 - 09.2020

Employee Relations Supervisor

UPS
09.2006 - 07.2007

Specialist Driver

UPS
06.2006 - 09.2006

HR Recruiter

UPS
10.2005 - 06.2006

Comprehensive Health & Safety Sup/Specialist

UPS
12.2003 - 10.2005

BBA - Business Administration And Management

Northwood University

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Sara Maier