Sara Mandeville
Beckley,WV
Summary
I am a newly certified COTA. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I would like to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Level II Fieldwork Student
Sunshine Therapy Services
06.2023 - 08.2023
- Implemented goal-oriented approaches to therapy sessions, motivating patients towards meaningful progress milestones.
- Increased patient satisfaction by addressing concerns and providing clear explanations of treatment processes.
- Enhanced patient care by developing and implementing customized treatment plans.
- Developed strong relationships with patients and families, fostering a supportive environment conducive to recovery.
- Provided education on self-care strategies, empowering patients to take an active role in their own recovery process.
- Established compassionate and caring relationships with patients.
- Provided clinical services to clients with various physical, mental and emotional impairments.
- Recommended equipment to use in-home to maximize opportunities for wellness.
- Determined best treatment plans to meet objectives for school, work, and home life.
Level 1 Fieldwork Student
Summersville Healthcare Center
04.2023 - 06.2023
- Collaborated with team members to complete projects efficiently and within established deadlines.
- Established positive relationships with clients, colleagues, and stakeholders through professional interactions and effective conflict resolution techniques.
- Exhibited exceptional attention to detail when recording observations during field visits which contributed towards higher accuracy rates in reporting.
- Enhanced client satisfaction by effectively addressing concerns and providing prompt solutions during fieldwork sessions.
- Maintained a safe work environment by adhering to established protocols and procedures during fieldwork activities.
- Established compassionate and caring relationships with patients.
- Provided clinical services to clients with various physical, mental and emotional impairments.
- Consulted with direct-care staff to implement best methods to achieve therapy goals.
- Determined best treatment plans to meet objectives for school, work, and home life.
Multiple Lines Representative
State Farm
05.2018 - 08.2021
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service
- Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business
- Work with the agent to establish and meet marketing goals
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
- Maintain a strong work ethic with a total commitment to success each and every day.
Pharmacy Technician
Kroger
02.2009 - 10.2018
- Create an environment that enable customers to feel welcome, important and appreciated by answering questions regarding products sold within the store
- Label, stock, and inventory department merchandise
- Operate cash registers and computers
- Counting and pouring prescription medications
- Help patients who are dropping off or picking up prescription orders with prompt and friendly service
- Screen telephone calls for the pharmacists
- Verify customers receive the correct prescription(s) and correctly make 'offer of pharmacist counseling.' Place Computer Assisted Ordering and Cardinal orders
- Communicate medication information to prescribers and their agents for refill requests
- Restock inventory while ensuring proper rotation
- Monitor inventory for overstock or expired medications.
Education
OTA -
University of Charleston
08.2023
RBA -
Concord University
05.2020
Skills
- Communication
- Empathy
- Problem-solving skills
- Professionalism
- Teamwork
- Time-management
- Physical stamina
- Beginner ASL
- Pediatric Interventions
- Health Promotion
- Transfer Techniques
- Mental Health Interventions
- Functional Mobility
- Therapeutic Use of Self
- Sensory Integration
- Activity analysis
- Patient Education
- Certified in CPR/AED
Certification
- Certified Occupational Therapy Assistant
Timeline
Level II Fieldwork Student
Sunshine Therapy Services
06.2023 - 08.2023
Level 1 Fieldwork Student
Summersville Healthcare Center
04.2023 - 06.2023
Multiple Lines Representative
State Farm
05.2018 - 08.2021
Pharmacy Technician
Kroger
02.2009 - 10.2018
OTA -
University of Charleston
RBA -
Concord University
Similar Profiles
Shelby RumfieldShelby Rumfield
Certified Occupational Therapy Assistant at Sunshine Therapy ServicesCertified Occupational Therapy Assistant at Sunshine Therapy Services
Audrey A. ArzuagaAudrey A. Arzuaga
Registered Behavioral Technician at Sunshine ABA Therapy Services LLCRegistered Behavioral Technician at Sunshine ABA Therapy Services LLC
Izamar NavaIzamar Nava
LVN at Sunshine Nursing And Therapy ServicesLVN at Sunshine Nursing And Therapy Services
Paul JusticePaul Justice
Journeyman Substation Technician at New River ElectricalJourneyman Substation Technician at New River Electrical
Jessica FarrishJessica Farrish
Realtor at Self-employeedRealtor at Self-employeed