Proven track record in administrative roles, adept at navigating high-pressure environments with sound judgment and efficiency. Fast learner with a strong interest in learning, demonstrating flexibility while maintaining professionalism and a resilient attitude in challenging situations.
Overview
14
14
years of professional experience
Work History
Office Manager/Office Coordinator
IMEG Corp
Los Angeles, CA
02.2019 - Current
Manage reception area to ensure effective telephone and mail communications are in order both internally and externally to maintain professional image
Work closely with Client Executive on generating proposals for new fees for prospective clients, existing clients including ongoing projects
Update monthly WIP report for Project Managers and Client Executive
Complete monthly expense reports via Concur and keep track of credit card usage for office events including events that Client Executive attends
Accounting duties include processing vendor bills by approving and sending to accounts payable team
Weekly collection calls and emails to accounts with outstanding balances
End of year budget planning for business development and marketing events for Client Executive and staff to attend
Renew annual memberships and sponsorships before expiration dates
Coordinate with other team leaders attendance and sponsorship collaboration
Assist office staff of 15 with editing of letters, memos, reports, presentations; miscellaneous administrative work including preparation of shipping as becomes necessary
Update Salesforce database with sales leads and all awarded projects to be assigned to staff
Manage CE calendar for meetings and site visits for potential projects
Manage overall office calendar and schedule, including PTO, meetings, events and conferences
Coordinate lunch and learn meetings for staff
Organize events such as employee birthdays, summer picnics, Holiday year-end events, and team building
Organize yearly community involvement events utilizing yearly budget and staying within guidelines for these events
Maintain inventory of office supplies
Assist with negotiations of purchase of office supplies and furniture for entire staff in accordance with company purchasing policies and budgetary restrictions
General filing, both physical and electronic
Consolidate filing systems and ensure that these systems are up to date, both physical and electronic
Receiving and distributing communications including collection of mail
Perform work related errands when needed
Human Resource Support as needed with new hire first day paperwork and first day set up
Help with IT troubleshooting as needed.
Developed and maintained successful relationships with vendors, suppliers and contractors
Coordinated special projects and managed schedules
Office Manager
Nishkian Chamberlain Inc
Culver City, CA
01.2016 - 02.2019
Managed reception area to ensure effective telephone and mail communications are in order both internally and externally to maintain professional image
Supervised maintenance and alteration of office areas and equipment
Negotiated purchase of office supplies and furniture, office equipment, etc., for entire staff in accordance with company purchasing policies and budgetary restrictions
Consolidated weekly filing systems and ensured that these systems were up to date, both physical and electronic
Assisted office staff of 15 with editing of letters, memos, reports, presentations; miscellaneous administrative work including preparation of shipping as becomes necessary
Marketing & Business Development with Marketing Director and Principal under their direction assisted in sending information to potential clients
Updated Salesforce database with sales leads and all awarded projects to be assigned to staff
Managed office calendar for Principal and scheduled meetings.
Managed office calendar for staff of 15 for office events and conferences
Coordinated in-office lunch meetings
Managed and coordinated events such as career milestones, employee birthdays, summer picnics, end of year luncheon, and team building events
Accounting Duties: Processed accounts payable (AP), accounts receivable (AR), invoicing and payroll under direction of main accounting department in San Francisco.
Human Resource Support and Management included: Coordinated first day employee onboarding, insurance signups (health and life insurance), HSA signups, 401k signups. Coordinated computer set-up with IT department for new hires.
Managed employee vacation days, sick days and personal time off
Managed daily print logs for each project to include in client billing at end of month.
Office Manager
Peerless Materials Company
Vernon, CA
01.2010 - 12.2015
Managed two employees in customer service, providing mentorship and conducting annual performance reviews
Implemented documentation processes to track daily merchandise pickups, improving efficiency and ensuring completion
Calculated and prepared California and Arizona monthly taxes, filing and paying California taxes online
Prepared journal entries as necessary
Handled petty cash receipts as well as cash drawer from customers cash receipts
Received and processed daily customer check payments, enter phone/faxed orders, and process credit card payments
Participate in hiring efforts for office personnel
I trained six new hires on all current office procedures
Assisted with finalizing monthly warehouse production reports to calculate quarterly bonuses for production line employees
Ordered office supplies, scheduled maintenance for office equipment, reviewed invoices for accuracy before mailing out or emailing, and ensured training documentation was kept up to date
Scheduled flights for President of the company and applying mileage reward points when available
Maintained company calendar used by office staff, managers and sales reps
Assisted in answering phones to alleviate customer service team when short staffed
Conduct Accounts Receivable collection calls, managed Accounts Payable, and verified credit history on Credit.Net for new customers requesting payment terms
Reviewed new customer documents and set up in Quickbooks; process credit applications, confirmed delivery dates when drivers can be in the area, verified resale certificates and resale numbers with the State Board of Equalization
Assisted with year-end tasks and 1099 reporting
Answered phones and assisted in handling customer complaints and returns
Communicate closely with foreman on any rush orders and delays
Filed and managed insurance and workers comp claims, ensuring compliance with HR policies.
Updated reports, managed accounts, and generated reports for company database
Evaluated employee records and productivity and submitted evaluation reports
Education
Bachelor of Science - Business Finance
California State University - Los Angeles
Los Angeles, CA
06.2024
Associate of Arts - Business Administration
Los Angeles City College
Los Angeles, CA
06.2007
Skills
Administrative Oversight
Office Management
Clerical Operations
Training and Development
Financial Reporting
Travel Coordination
Confidential Documentation Handling
Technical Proficiency:
Quickbooks, Microsoft 365, Microsoft Teams, Outlook, Vantagepoint, Salesforce, Concur