Sara Marrugo Romero
Little Egg Harbor,NJ
Summary
Dynamic and reliable professional with experience at El Rancho, excelling in high-pressure environments. Proven ability in conflict resolution and cash handling, ensuring customer satisfaction. Known for strong work ethic and effective time management, consistently delivering prompt service while maintaining a clean and welcoming atmosphere. Fluent in Spanish, enhancing communication with diverse clientele.
Overview
3
3
years of professional experience
Work History
Cashier/stocker
Three Brothers Grocery
06.2023 - 01.2024
Restocked inventory, documented shortages, handled mail, cleaned store, processed transactions, and performed store runs.
Waitres
Kings Wok
11.2022 - 03.2023
Took orders over the phone packaged and cooked food. Restocked ingredients and sodas. Maintained composure with difficult customers and resolved issues. Cleaning and maintenance around restaurant.
Waitress
El Rancho
04.2021 - 03.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Pinelands Regional High School
Skills
- Fluent in Spanish
- Good at match (percentages)
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Order taking
- Written and verbal communication
- Conflict resolution
- Product knowledge
- Product restocking
- Complex Problem-solving
Timeline
Cashier/stocker
Three Brothers Grocery
06.2023 - 01.2024
Waitres
Kings Wok
11.2022 - 03.2023
Waitress
El Rancho
04.2021 - 03.2022
Pinelands Regional High School
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