Sara Mass MSN, RN
Summary
Experienced Registered Nurse with a proven track record of over 25 years in leading nursing teams and improving healthcare operations through the implementation of innovative practices. Strong clinical leadership and analytical skills optimize patient care delivery through data-driven decisions and effective resource utilization. Passionate about advancing healthcare efficiency and quality by fostering collaborative team dynamics and implementing cutting-edge solutions.
Overview
26
26
years of professional experience
Work History
Assistant Nurse Manager Internal Travel Program
DUKE UNIVERSITY HEALTH SYSTEM
10.2023 - Current
- Oversee daily operations for 200+ nurses, ensuring efficient staffing and smooth workflows.
- Managed 75-105 direct reports to include payroll.
- Analyze staffing trends for better resource allocation, improving patient outcomes.
- Facilitate strategic assignment placement for nurses within their 12-week assignments.
- Responsible for hiring nurses across all specialties for all three hospitals in the health system.
- Facilitate nurse orientation, providing guidance and clear job expectations.
- Implement data-driven staffing models, improving patient care quality and efficiency.
- Develop process improvement strategies to enhance leadership communication.
- Provide mentorship and support, empowering nursing staff to excel and align with organization goals.
- Pioneered new scheduling strategies, optimizing nurse allocation and financial stewardship.
- Implement standard processes to enhance efficiency and equity.
- Met hiring goal target to achieve the goal of reducing external contract labor in the health system.
- Provide quality-driven data to key stakeholders regarding the success of the program.
- Cultivated a culture of continuous improvement, encouraging feedback and professional growth.
- Reduced turnover rate by implementing effective recruitment strategies.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Collaborate with key stakeholders, nursing leaders, talent acquisition, and human resources to transition contract staff to permanent staff members.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Assisted in staff meetings to keep the team updated on changes and provide opportunities for nurses to share ideas and concerns.
Assistant Nurse Manager Operating Room
DUKE REGIONAL HOSPITAL
10.2022 - 10.2023
- Coordinate surgical teams, enhancing workflow and patient care efficiency.
- Served as Robotics Coordinator for the operating room.
- Implement training programs to improve staff performance and competency in robotic surgery.
- Increased patient access to robotic surgery via training initiatives focused on increasing staff competency.
- Lead quality improvement initiatives, elevating service standards.
- Facilitated cross-departmental workshops, driving cohesive team dynamics and improving overall surgical department operations.
- Conducted comprehensive data analysis, identifying key surgical performance metrics and implementing targeted enhancements for optimal efficiency.
- Mentored junior staff, fostering a culture of continuous learning and professional growth, ensuring excellence in surgical care.
- Optimized surgical scheduling, minimizing downtime and enhancing resource allocation for improved operational efficiency.
- Implemented cost-saving measures in equipment procurement, achieving significant budget reductions without compromising quality.
- Partnered with IT, vendors, nursing, and surgeons to integrate advanced robotic surgery, enhancing surgical precision and recovery time.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Developed strong relationships with key vendors, ensuring timely delivery of essential supplies and equipment for surgical procedures.
- Implemented innovative inventory management strategies that reduced waste and optimized resource utilization in the operating room.
- Participated in quality improvement initiatives that led to measurable improvements in key performance indicators for the operating room department.
- Contributed to continuing education efforts by offering ongoing training sessions on topics relevant to surgery nursing practice trends or advancements in medical technology pertinent to the OR setting.
Charge Nurse Operating Room
DUKE UNIVERSITY HEALTH SYSTEM
01.2021 - 10.2022
- Managed 9 ORs, boosting patient care and operational efficiency.
- Coordinated staffing, enhancing surgical flow and reducing delays.
- Ensured equipment readiness, supporting high-precision procedures.
- Led team meetings, fostering collaboration and effective communication.
- Streamlined inventory processes, minimizing surgical interruptions.
- Revised health system policy on medication management in the intraoperative setting.
- Facilitated interdisciplinary teamwork, optimizing surgical schedules and enhancing patient experience.
- Reduced surgery wait times by streamlining the scheduling process and optimizing staff assignments.
- Analyzed workflow inefficiencies, implementing solutions that improved operational throughput.
- Introduced new protocols for OR preparation, advancing precision and safety standards.
- Monitored compliance with safety regulations, ensuring adherence to OR protocols and minimizing risks.
- Mentored junior staff, fostering skills development and promoting a culture of continuous learning.
- Supervised and managed daily scheduling, tasking, and administration.
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Enhanced patient throughput by optimizing staff deployment, ensuring timely surgical procedures and improved resource utilization.
Clinical Nurse Operating Room
DUKE UNIVERSITY HEALTH SYSTEM
07.2018 - 10.2022
- Ensured compliance and safety by accurately documenting intraoperative care.
- Trained new nurses, boosting team efficiency and patient care standards.
- Led cross-functional teams to enhance surgical workflows and patient safety.
- Optimized surgical prep, increasing operating room turnover and timely care.
- Fostered interdisciplinary communication, ensuring seamless procedures.
- Coordinated with multidisciplinary teams to streamline patient care, fostering a culture of mutual respect and shared goals.
- Cultivated a supportive team culture, enabling improved interdisciplinary cooperation and patient care delivery.
- Ensured meticulous attention to surgical protocols, minimizing risks and enhancing patient safety.
- Mentored junior staff, fostering a culture of continuous learning and professional development within the operating room.
- Collaborated with surgical teams to foster a supportive environment, enhancing communication and overall patient care experience.
- Responded to patient emergencies to provide prompt and correct intervention.
- Implemented infection control protocols, maintaining safe and sterile environment for patients and staff.
- Participated in quality improvement initiatives to improve patient care.
Clinical Charge Nurse
THE CEDARS OF CHAPEL HILL
06.2010 - 07.2018
- Managed care for 12 patients, enhancing satisfaction and treatment outcomes.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Developed personalized care plans, boosting patient recovery rates.
- Coordinated with teams to ensure compliance and optimize care.
- Led EHR implementation, improving data accuracy and team efficiency.
- Optimized medication administration protocols, achieving timely delivery and reducing errors.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Streamlined shift handovers, ensuring seamless continuity of care and minimizing information gaps.
- Reviewed patient charts for compliance, ensuring adherence to healthcare regulations and standards.
- Facilitated seamless communication between departments, ensuring cohesive patient management and improved care outcomes.
- Mentored junior nurses, fostering professional growth and enhancing team capabilities to deliver high-quality patient care.
- Introduced technology solutions, streamlining patient documentation processes, leading to more efficient care coordination.
- Provided emotional support for patients'' families as needed during challenging times such as end-of-life care or complex medical decision-making processes.
- Participated in continuing education programs, applying new knowledge to improve nursing skills and enhance overall team performance.
Clinical Charge Nurse
CAROLINA MEADOWS
11.2005 - 06.2010
- Managed 22-bed unit, ensuring patient safety and satisfaction through tailored care plans.
- Improved recovery rates by administering treatments per protocols and educating families.
- Reduced medication errors by streamlining administration processes, enhancing safety.
- Mentored nursing staff, fostering a learning environment for high-quality care delivery.
- Collaborated with teams to create holistic care plans, boosting patient health outcomes.
- Coordinated with interdisciplinary teams to enhance care protocols, driving significant improvements in patient outcomes and satisfaction.
- Analyzed patient care data to identify trends, implementing strategic changes that led to measurable improvements in treatment efficiency.
- Provided emotional support and guidance to patients and families, facilitating a comforting environment that promoted healing and trust.
- Facilitated interdisciplinary team meetings to enhance communication and coordination, elevating patient care standards.
- Provided mentorship and support to nursing staff, promoting a collaborative environment focused on professional growth and patient care excellence.
- Streamlined operational workflows, achieving significant improvements in patient satisfaction and care delivery efficiency.
Clinical Charge Nurse
JERSEY SHORE REHABILITATION CENTER
06.2002 - 11.2005
- Led 30-bed unit, enhancing patient outcomes via tailored plans and strategic staff supervision.
- Supervised nursing staff, ensuring adherence to protocols and improving care delivery efficiency.
- Collaborated with medical teams, fostering communication for optimal patient care and outcomes.
- Educated patients and families on health practices, promoting wellness and preventive care.
- Implemented precise IV therapy, wound care, and venipuncture, enhancing treatment effectiveness.
- Optimized patient care by identifying gaps and implementing solutions, leading to significant improvements in patient satisfaction.
- Streamlined nursing operations, reducing response times and increasing the efficiency of care delivery.
- Directed nursing protocols, achieving compliance and operational excellence, significantly elevating the standard of patient care.
- Worked with interdisciplinary teams to implement innovative care strategies, fostering a cohesive environment and improved patient outcomes.
- Focused on patient-centered care, driving initiatives that led to notable advancements in patient recovery times and overall satisfaction.
- Conducted audits to identify care inefficiencies, implementing corrective measures that substantially improved patient throughput.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Achieved higher patient satisfaction scores by actively listening to concerns and addressing them in a compassionate manner.
LICENSED PRACTICAL NURSE
ANNABURG MANOR
03.1999 - 06.2002
- Administered medications, ensuring patient safety and compliance, boosting treatment success.
- Led team of aides, enhancing care quality and workflow efficiency, improving patient satisfaction.
- Collaborated with physicians, delivering comprehensive care, significantly improving patient outcomes.
- Optimized team workflows, leading to measurable improvements in care delivery and staff productivity.
- Implemented patient care plans, reducing hospital readmissions through proactive health monitoring and patient education.
- Facilitated interdepartmental communication, ensuring seamless patient transitions and fostering a cohesive healthcare environment.
- Conducted patient assessments, identifying health risks early and tailoring personalized care strategies to enhance recovery outcomes.
- Streamlined medication management processes, achieving swift response times and minimizing errors in patient treatments.
- Maintained meticulous patient records, ensuring accuracy in medical histories and enhancing care continuity across shifts.
- Cared for wounds, provided treatments, and assisted with procedures.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
Education
Master of Science - Nursing Informatics
Duke University
Durham, NC08.2023
Bachelor of Science - Nursing
University of North Carolina Wilmington
Wilmington, NC12.2020
Associate of Applied Science - Nursing
Durham Technical Community College
Durham, NC05.2018
Skills
- Critical Thinking
- Problem-solving
- Detail Oriented
- Team Collaboration
- Leadership
- Multitasking and organization
- Effective Communication
- Quality Improvement
- Strategic Planning
- Department management
Affiliations
- American Nurses Association (ANA)
- American Nursing Informatics Association (ANIA)
- Healthcare Information and Management Systems Society (HIMSS)
Licensure
- Registered Nurse (RN) - North Carolina
Timeline
Assistant Nurse Manager Internal Travel Program
DUKE UNIVERSITY HEALTH SYSTEM
10.2023 - Current
Assistant Nurse Manager Operating Room
DUKE REGIONAL HOSPITAL
10.2022 - 10.2023
Charge Nurse Operating Room
DUKE UNIVERSITY HEALTH SYSTEM
01.2021 - 10.2022
Clinical Nurse Operating Room
DUKE UNIVERSITY HEALTH SYSTEM
07.2018 - 10.2022
Clinical Charge Nurse
THE CEDARS OF CHAPEL HILL
06.2010 - 07.2018
Clinical Charge Nurse
CAROLINA MEADOWS
11.2005 - 06.2010
Clinical Charge Nurse
JERSEY SHORE REHABILITATION CENTER
06.2002 - 11.2005
LICENSED PRACTICAL NURSE
ANNABURG MANOR
03.1999 - 06.2002
Master of Science - Nursing Informatics
Duke University
Bachelor of Science - Nursing
University of North Carolina Wilmington
Associate of Applied Science - Nursing
Durham Technical Community College
Similar Profiles
Karen L. GraceKaren L. Grace
Assistant Research Practice Manager at Wake County Community Research Program, Duke Cancer Institute Duke University Health SystemAssistant Research Practice Manager at Wake County Community Research Program, Duke Cancer Institute Duke University Health System
Lashundra Ransom BSN,RNLashundra Ransom BSN,RN
Clinical Research Nurse Coordinator at Duke University Health System |Safari HealthClinical Research Nurse Coordinator at Duke University Health System |Safari Health
Tiandra A. GrayTiandra A. Gray
Registered Nurse at Duke University Health SystemRegistered Nurse at Duke University Health System
Brittany ParedesBrittany Paredes
Organ Acquisition Coordinator at Duke University Health SystemOrgan Acquisition Coordinator at Duke University Health System
Sara MassSara Mass
Assistant Nurse Manager Internal Travel Program at Duke University Health SystemAssistant Nurse Manager Internal Travel Program at Duke University Health System