SARA MATHAI

Data and Insights Digital Program, Corporate Affairs, Law Digital Platform, Data Foundation Digital Team

• Lead enterprise Agile delivery across multiple IT Business Applications programs, coordinating parallel initiatives across engineering, operations, and business stakeholders.
• Directed portfolio planning, quarterly roadmaps, dependency management, and capacity forecasting across multiple Agile teams and Release Trains.
• Established Agile health metrics (flow, predictability, throughput, WIP) and executive dashboards to improve delivery transparency and decision-making.
• Owned end-to-end program execution, including scope definition, budget tracking, success criteria, delivery planning, and risk & issue management (RAID).
• Enabled responsible adoption of AI-assisted tools (Microsoft Copilot, Teams, Whiteboard) to streamline requirements analysis, sprint planning, PI summaries, and executive reporting.
• Served as primary interface between IT leadership and business stakeholders, translating strategic priorities into executable delivery plans.

Next Gen Medicare | Clinical management | Digital Transformation | EIE (Enterprise Integration Engine)

• Led large-scale Agile transformation initiatives for global enterprise clients across Healthcare domains.
• Supported SAFe adoption, coaching teams and leaders on Agile planning, execution, and metrics-based performance management.
• Managed multi-vendor, multi-location delivery models, ensuring alignment across engineering, QA, infrastructure, and business teams.
• Oversaw program financials, forecasting, and delivery governance, ensuring predictable execution and stakeholder confidence.
• Recognized multiple times for delivery excellence, leadership, and client impact.

• Managed portfolio and quarterly planning for digital and R&D initiatives aligned to regulatory and business priorities.
• Applied Agile health metrics and delivery dashboards to improve predictability and executive visibility.
• Managed enterprise service management and financial data initiatives, enabling unified analysis of global service ticket, cost, and performance data to support operational decision-making.
• Automated PMO and executive reporting through centralized dashboards (SharePoint / BI tools), improving reporting accuracy, consistency, and service optimization.
• Delivered secure, scalable data and reporting platforms, including TCO ETL pipelines and role-based portal access, strengthening governance, cost transparency, and compliance.

• Led global process re-engineering initiatives to optimize and redesign enterprise IT systems and workflows across Maersk's global container operations.
• Partnered with cross-functional IT and business teams to standardize service processes, improve operational efficiency, and support scalable, global delivery.
• Managed executive mobility and device support programs (PDA and BlackBerry), leveraging Remedy for incident and request management to ensure high availability, security, and service continuity.