Sara Matticks
Xenia,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Account Manager
Cleaners Extraordinaire
04.2015 - Current
- Hire, train and maintain staffing for multiple government CRP contracts. Focus on 60% disabled population.
- Address employee complaints, disputes and grievances.
- Train and assist contract supervisors with staff training and disciplinary issues.
- Maintain employee payroll, billing, and inventory records for each contract.
- Addressed problems with accounting, billing, and service delivery.
Adjunct Instructor
Daymar College
04.2009 - 04.2015
- Used lectures, discussions and demonstrations to increase learning and classroom success.
- Attended meetings and workshops to refine and enhance instructional skills.
- Used technological equipment to enhance process of students' learning.
- Created unique, student-centered lesson plans and assignments for each class to promote maximum learning and knowledge retention.
- Examined and graded assignments and assessments to report grades to appropriate personnel.
- Created and implemented course agendas, lesson plans and activities to successfully meet course objectives.
- Created syllabus and instructional plans for each class session in accord with stated course objectives.
- Assessed students' progress and provided feedback to enhance learning.
- Taught diverse student population by employing various learning styles and abilities.
Deputy Attorney General
State Of Indiana /Office Of The Attorney General
1999 - 2006
- Enforced state laws and regulations concerning health, safety, welfare, crime and civil statutes. Emphasis on civil rights, labor and employment and medical licensing.
- Prepared and filed pleadings, motions and other legal documents in court proceedings.
- Negotiated settlements with opposing counsel.
- Explained available courses of action and possible repercussions of cases to clients.
- Reviewed and analyzed pertinent state and federal laws and legal precedents.
- Conducted trials in state and federal court.
Education
J.D. - Law
Indiana University - Purdue University Indianapolis
Indianapolis, IN06.1993
Bachelor of Arts - Psychology
The Ohio State University
Columbus, OH05.1987
Skills
- Team Training
- Schedule Management
- Complaint Management
- Report Writing
- Account Servicing
- Client Relationship Management
- Vendor Relations
- Documentation and Reporting
- Performance Evaluations
- Coordinating Paperwork
- Teamwork and Collaboration
- Employee Mentoring
- Client Relations
Timeline
Account Manager
Cleaners Extraordinaire
04.2015 - Current
Adjunct Instructor
Daymar College
04.2009 - 04.2015
Deputy Attorney General
State Of Indiana /Office Of The Attorney General
1999 - 2006
J.D. - Law
Indiana University - Purdue University Indianapolis
Bachelor of Arts - Psychology
The Ohio State University
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