Sara McBirney
Reno,NV
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Watch Specialist
Time Square Jewelers
2019.08 - Current
- Completed basic watch adjustments and replaced bands.
- Tested and replaced batteries.
- Studied timepieces to understand current conditions and consulted with customers about service histories.
- Provided quotes to customers based on detailed inspections and identification of necessary repairs, material costs and time involved.
- Cleaned, rinsed and dried timepiece parts using solutions and ultrasonic or mechanical watch-cleaning machines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Accomplished multiple tasks within established timeframes.
Customer Service Representative
Joann Craft and Fabrics
2020.08 - 2021.03
- Responded to customer requests for products, services, and company information.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Trained new personnel regarding company operations, policies and services.
Education
High School Diploma -
North Valleys High School
Reno, NV07.2019
Skills
- Client Relationship Building
- Battery Replacement
- Sales proficiency
- Customer service abilities
- Multitasking
- Problem-solving aptitude
- Reliability
- Continuous Improvement
- Active Listening
- Adaptability and Flexibility
- Decision-Making
Timeline
Customer Service Representative
Joann Craft and Fabrics
2020.08 - 2021.03
Watch Specialist
Time Square Jewelers
2019.08 - Current
High School Diploma -
North Valleys High School
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