Hi, I’m
Sara McClure
Perrysville,Ohio
Summary
Clinic Manager with high level of professionalism, motivation and commitment to patient satisfaction. Over eight years of experience facilitating staff teams and working alongside medical personnel. Strong interpersonal and customer service skills. Highly skilled and enthusiastic professional with more than eight years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
19
years of professional experience
1
Certificate
Work History
Knox Community Hospital
Clinic Manager Level 2-Orthopaedics
03.2015 - Current
Job overview
- Created and chaired Provider Support Group later changed to Informatics Committee to highlight concerns with electronic medical records and provide support and communication between providers, clinical, and clerical staff and information systems department
- As Clinic Manager-Level 2 for orthopaedics assisted Knox Community Hospital with obtaining Advanced Total Joint-Hip and Knee Certification from Joint Commission.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Hired, trained and supervised employees to maintain team of high performers.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Knox Community Hospital
House Supervisor
02.2011 - 03.2015
Job overview
- Assures delivery of quality patient care by serving as clinical/managerial resource for nursing staff
- Participates in patient care activities both directly and indirectly, utilizing nursing process
- Directs appropriate placement of patients
- Collaborated with physicians regarding patient conditions, updates and necessary care changes.
- Provided emergency response during shifts and when on-call.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Communicated with patients, ensuring that medical information was kept private.
Knox Community Hospital
ICU Staff Nurse
12.2009 - 02.2011
Job overview
- Uses professional knowledge to develop/revise nursing plans of care for assigned patients according to unit guidelines and criteria with expected outcomes
- Collaborates and communicates effectively with team members, physicians, and other healthcare providers to coordinate medical and nursing plans of care
- Accepts delegated responsibilities for functions such as, but not limited to, charge nurse for unit activities on assigned shift
- Delegates responsibilities to appropriate personnel
- Maintains self-control under stressful situations and workload pressures without exhibiting negative behaviors
- Responded to emergency situations to provide rapid and accurate care.
- Coordinated patients' post-discharge treatment plans with physicians and other nurses to promote continuity of medical care.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Explained health care issues and ramifications to patients and families to promote informed medical care choices.
- Supervised new employees and student nurses to promote adherence to established patient care standards and practices.
Reliable Medical Staffing
Agency/Travel Nurse-ICU/Stepdown/Telemetry
01.2006 - 12.2009
Job overview
- Floated to multiple units as needed to cover patient care staffing needs.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Educated family members and caregivers on patient care instructions
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care
- Managed patients recovering from medical or surgical procedures
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions
MedCentral Hospital
Surgical Stepdown Staff Nurse
08.2004 - 01.2006
Job overview
- Delegates responsibilities to appropriate personnel
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Collaborates and communicates effectively with team members, physicians, and other healthcare providers to coordinate medical and nursing plans of care
- Floated to multiple units as needed to cover patient care staffing needs.
- Communicated medical information and discharge instructions to patients and families to reduce return visits.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Documented procedure plans, surgery notes and progress updates to facilitate communication among healthcare providers
- Assisted families by answering questions, supplying general information and providing frequent updates on patient progress
Education
Chamberlain College of NursingColumbus, OH
Bachelor of Science from Nursing
06.2016
North Central State CollegeMansfield, OH
Associate in Applied Science-Registered Nursing (ADN) from Nursing
06.2004
The Ohio State UniversityMansfield, OH
Associate of Arts (AA)
06.1997
Skills
- Patient Flow
- Employee Recruitment
- Clinical Management
- Administrative Leadership
- Process Improvement
- Employee Supervision
- Employee Performance Evaluations
- Employee Recruitment and Hiring
- Critical Thinking
- Staff Scheduling
- Clinical Staff Management
- Patient Education and Counseling
Certification
American Heart Association Basic Life Support
Timeline
Clinic Manager Level 2-Orthopaedics
Knox Community Hospital
03.2015 - Current
House Supervisor
Knox Community Hospital
02.2011 - 03.2015
ICU Staff Nurse
Knox Community Hospital
12.2009 - 02.2011
Agency/Travel Nurse-ICU/Stepdown/Telemetry
Reliable Medical Staffing
01.2006 - 12.2009
Surgical Stepdown Staff Nurse
MedCentral Hospital
08.2004 - 01.2006
Chamberlain College of Nursing
Bachelor of Science from Nursing
North Central State College
Associate in Applied Science-Registered Nursing (ADN) from Nursing
The Ohio State University
Associate of Arts (AA)
Similar Profiles
Justin LeathemJustin Leathem
Licensed Massage Therapist at Knox Community HospitalLicensed Massage Therapist at Knox Community Hospital
Diane ElbinDiane Elbin
Registered Nurse at Knox Community HospitalRegistered Nurse at Knox Community Hospital
Morgan FortneyMorgan Fortney
Registered Nurse at Knox Community HospitalRegistered Nurse at Knox Community Hospital
Bradley HamBradley Ham
HIM Technician at Knox Community HospitalHIM Technician at Knox Community Hospital
Karli VansickleKarli Vansickle
Registered Nurse at Akron Children’s Hospital Primary CareRegistered Nurse at Akron Children’s Hospital Primary Care