Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
6
6
years of professional experience
Work History
Unit Secretary- NICU
VCU Health
09.2022 - 07.2024
Admit/Discharge patients
Prepare paperwork for incoming patients and discharges
Organized and maintained patient chart filing system to promote quick data finding for staff.
Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
Communicate with nurses about patient/parent arrivals, incoming labs and medications
Prepare nurse schedules and nurse report sheets
Communicating with cleaning staff, transportation and central supply about needs for the unit
Updating nurses and doctors on any changes within the unit
Care partner support
Being able to work and communicate under pressure, fast paced environment and in emergency situations
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
Supported healthcare staff during emergencies by rapidly assembling patient information and facilitating communication.
Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
Other administrative duties: Faxing, copying, filing paperwork, organizing, and stocking
Supervisor
Army and Air Force Exchange
11.2021 - 06.2022
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Delegate daily tasks to team members to optimize group productivity
Initiated inventory control measures to manage and replenish stock, maintain cost levels, and customer demand
Trained new baristas on store standards, drink making and cleaning procedures
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Educated staff on organizational mission and goals to help employees achieve success.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Evaluated staff performance and provided coaching to address inefficiencies.
Paraprofessional
Dysart Unified School District
10.2020 - 09.2021
Applied positive reinforcement to redirect negative behaviors
Customized small group and individual classroom activities based on differentiated learning needs
Offered students personalized educational, behavioral and emotional support
Supplied one-on-one attention to each student during group activities
Supported students in developing strategies for individual and group learning
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Observed students to help teachers identify potential learning blocks and opportunities for support
Cleaned and organized classrooms, materials and supplies
Handled clerical duties, managed classrooms and coordinated documents for teachers
Community Center Assistant Manager
Luke AFB
07.2020 - 08.2021
Delegated daily tasks to team members to optimize group productivity
Organized schedules, workflows and shift coverage to meet expected business demands
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Responded to public inquiries to provide information about programs and facilities.
Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
Assisted in preparing recreational materials and supplies for each activity.
Enhanced community engagement by organizing and promoting various events and activities.
Paraprofessional
Douglas County School District
08.2018 - 09.2019
Applied positive reinforcement to redirect negative behaviors
Supplied one-on-one attention to each student during group activities
Customized small group and individual classroom activities based on differentiated learning needs
Offered students personalized educational, behavioral and emotional support
Observed students to help teachers identify potential learning blocks and opportunities for support
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Cleaned and organized classrooms, materials and supplies
Handled clerical duties, managed classrooms and coordinated documents for teachers