Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sara Mcgee

Aiken,SC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals and grow with in the company

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Manager

Pizza Hut
11.2022 - Current
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Tracked receipts, employee hours, and inventory movements.
  • Managed staff hiring, training and supervision.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.

Nurse Technician

Aikenregional
08.2020 - Current
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
  • Aided patients with personal hygiene by giving baths, dressing and assisting in feeding.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Provided personal hygiene assistance, giving baths and performing dress changes for patients.
  • Provided prompt and accurate services such as CPR and first aid during emergencies.
  • Maintained patient stability by checking vital signs and weight.
  • Helped over 17 patients per day, both psychologically and emotionally to facilitate quick recovery.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.

CSR, Sales

Aarons Sale And Lease
02.2018 - 11.2020
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Sales Agent

Call Center Solutions
07.2018 - 12.2019
  • Increased sales and customer satisfaction through personalized servicing.
  • Assisted call-in customers with questions and orders.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Logged reports, expenses, receipts, and sales in company database.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

CSR

Pizza Hut
12.2015 - 12.2017
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Airport High School
West Columbia, SC

Skills

  • Directing Team Members
  • Calming Strategies
  • Hospitality Management
  • Temperature Monitoring
  • Guest Relations
  • Delegating Work
  • Food Safety and Sanitation
  • Inventory Control
  • Suggestive Selling
  • Opening and Closing Procedures
  • High-Volume Environments
  • Creative Solutions
  • Verbal and Written Communication
  • Accurate Money Handling
  • Guest Satisfaction
  • Tech Support

Certification

cp

Timeline

Shift Manager

Pizza Hut
11.2022 - Current

Nurse Technician

Aikenregional
08.2020 - Current

Sales Agent

Call Center Solutions
07.2018 - 12.2019

CSR, Sales

Aarons Sale And Lease
02.2018 - 11.2020

CSR

Pizza Hut
12.2015 - 12.2017

High School Diploma -

Airport High School

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Sara Mcgee