Strong leader and problem-solver dedicated to personal and organizational efficiency while prioritizing interpersonal relationships. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
Work History
Operations Manager
Burn Boot Camp Butler & Fox Chapel
05.2024 - Current
Supervised staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular team and individual meetings, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Identified and reported on key performance indicators to leadership team.
Pinpointed improvement opportunities and designed processes to increase productivity.
Assumed multiple team roles as needed to maintain operational efficiency.
Represented brand at community events to enhance local presence.
Oversaw multiple responsibilities to ensure the smooth opening of a second location.
Burn Ambassador
Burn Boot Camp Butler
02.2024 - 05.2024
Created a friendly and positive atmosphere by greeting visitors and members.
Liaised with personal trainers to address and fulfill member requirements.
Completed member transactions accurately within the retail system.
Responded to member concerns as the initial point of contact, facilitating swift issue resolution.
Collaborated effectively with team members to ensure scheduled hours were met.
Prevention Education Outreach Coordinator
Center for Community Resources
08.2021 - 02.2024
Organized and managed educational engagements to promote prevention initiatives.
Delivered educational programs on healthy lifestyle choices to diverse audiences, primarily elementary students. Other audiences were middle and high school students, some work with post-high school special education students and presented some sessions at the county jail.
Created reports in compliance with agency, county, and state regulations.
Administered evaluation tools to assess the impact and success of prevention education initiatives.
Organized and assembled all necessary materials for effective presentations.
Physical Health & Education Teacher
Penn Christian Academy
08.2019 - 02.2021
Developed curriculum plans to support student engagement and learning.
Enhanced classroom management by implementing effective behavioral strategies.
Collaborated with colleagues to design interdisciplinary lesson plans.
Improved student participation with interactive teaching methods.
Supported diverse learning needs by tailoring instruction for individual students.
Fostered positive learning environment, encouraging fun with movement.
Various Positions
University of Pittsburgh
05.2000 - 04.2006
Planned and facilitated orientation sessions for new and transfer students, ensuring a smooth transition into the academic environment. (Greensburg campus)
Oversaw the preparation and implementation of Welcome Week and Convocation ceremony. (Greensburg campus)
Coordinated and led First Year Seminar sections, enhancing student learning experiences. (Greensburg campus)
Directed the Student Judicial System, maintaining equitable enforcement of disciplinary procedures. (Greensburg campus)
Managed the entire University Student Judicial System, including oversight of branch campuses. (main campus)
Collaborated with various University Departments to streamline processes. (main campus)
Compiled reports in alignment with University, state, and Federal standards to ensure regulatory compliance. (main campus)
Education
Master of Science - College Student Development
Alfred University
Alfred, NY
05-1999
Bachelor of Arts - English
SUNY Cortland
Cortland, NY
05-1997
Skills
Problem-solving
Team leadership
Operations management
Customer service
Decision-making
Policies and procedures implementation
Workflow optimization
Process improvement
Timeline
Operations Manager
Burn Boot Camp Butler & Fox Chapel
05.2024 - Current
Burn Ambassador
Burn Boot Camp Butler
02.2024 - 05.2024
Prevention Education Outreach Coordinator
Center for Community Resources
08.2021 - 02.2024
Physical Health & Education Teacher
Penn Christian Academy
08.2019 - 02.2021
Various Positions
University of Pittsburgh
05.2000 - 04.2006
Master of Science - College Student Development
Alfred University
Bachelor of Arts - English
SUNY Cortland
Similar Profiles
Sarah BoudreauSarah Boudreau
Childcare Provider at Burn Boot CampChildcare Provider at Burn Boot Camp