Sara McIntire
Colorado Springs,CO
Overview
7
7
years of professional experience
Work History
Cashier/Customer Service
Rockville Discount Tobacco
Rockville, IN
10.2022 - 05.2023
- Provided customer service to local and out of town customers
- Accurately performed cash transaction on a daily basis
- Stocked shelves according to manager's request
- Closed and balanced cash drawer daily
- Cleaned and maintained store according to manager's guideline
Instructional Assistant/Substitute Teacher
North Putnam Community School Corporation
Roachdale, IN
10.2021 - 08.2022
- Assisted students with assignments on a daily basis
- Performed test proctoring for students that needed additional assistance
- Tutored students in mathematics to ensure they had a better understanding
- Taught Algebra 2 and Geometry for a semester
Medical Records Clerk
Rockville Correctional Facility
Rockville, IN
03.2021 - 08.2021
- Filed offender medical records according to filing guidelines
- Requested offender's previous medical records from other medical facilities
- Faxed pertinent medical records to other medical facilities
- Ensured offenders were scheduled for eye exams and ordered prescriptions glasses for the offenders
Testing Proctor
Amarillo College
Amarillo, TX
05.2019 - 11.2020
- Kept testing materials secured and confidential to prevent cheating.
- Administered Section and Final tests for groups of 100+ students.
- Oversaw 100+ final exams at end of each semester, carefully monitoring students for signs of deception.
- Helped faculty prepare tests and set up testing spaces.
- Made special accommodations for students with disabilities to complete tests in rooms where they felt comfortable.
- Kept operations and conduct in compliance with testing policies and standards.
Head Cashier
Home Depot
Amarillo, TX
02.2018 - 05.2018
- Learned roles of other departments to provide coverage and keep store operational.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Resolved issues with cash registers, card scanners and printers.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Trained new team members in cash register operation, stock procedures and customer service.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
- Inspected checkout areas every day and directed team members in cleaning, trash removal and other actions to restore professional appearances.
- Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
- Managed efficient employee scheduling by factoring in forecasted customer levels and labor cost controls.
- Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Department Manager
Walmart
Amarillo, TX
06.2016 - 01.2018
- Assessed, optimized and elevated operations to target current and expected demands.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
- Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Balanced workloads to meet targets without overtaxing employees.
- Followed all safety protocols and company processes and procedures.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Timeline
Cashier/Customer Service
Rockville Discount Tobacco
10.2022 - 05.2023
Instructional Assistant/Substitute Teacher
North Putnam Community School Corporation
10.2021 - 08.2022
Medical Records Clerk
Rockville Correctional Facility
03.2021 - 08.2021
Testing Proctor
Amarillo College
05.2019 - 11.2020
Head Cashier
Home Depot
02.2018 - 05.2018
Department Manager
Walmart
06.2016 - 01.2018