Sara McLean
Austin,TX
Summary
Organized records management professional with significant experience ensuring accurate and efficient documentation processes. Strong expertise in data organization, compliance, and information retrieval systems. Consistently supports team objectives, adapts to changing requirements, and drives results. Reliable and resourceful with keen ability to collaborate and deliver high-quality outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Client Records Coordinator
Helping Hand Home for Children
11.2021 - Current
- Conducted research on emerging trends in records management, making recommendations for improvements based on industry standards.
- Ensured timely delivery of requested documents for internal and external parties.
- Maintained detailed inventories of physical and electronic records, providing accurate tracking capabilities for internal audits and outside audits and investigations
- Facilitated communication between departments regarding record transfers, contributing to a more cohesive organizational structure.
- Assisted in the migration from paper-based to electronic document management systems, minimizing disruptions during the transition period.
- Coordinated with IT personnel to troubleshoot issues related to electronic record storage systems, ensuring minimal downtime due to technical difficulties.
- Improved accuracy in record-keeping by conducting regular audits and updating outdated information.
- Streamlined records management processes by implementing digital filing systems and reducing physical storage space.
- Established efficient workflows for processing incoming and outgoing records, expediting response times for requests.
- Served as primary contact person for inquiries relating to company records from both internal and external stakeholders.
- Developed training materials for staff on proper records management procedures, fostering a culture of accountability and best practices.
- Maintained accuracy, completeness, and security for medical records and health information.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Tracked and monitored requests for medical records release.
- Processed and tracked requests for medical records from external organizations.
Enrichment and Clothing Coordinator
Helping Hand Home For Children
07.2019 - 11.2021
- Working under the supervision of the Enrichment and Volunteer Coordinator, I ensure all residents of the Home meet the minimum standard of clothing requirements by auditing monthly inventory forms
- Entered data, generated reports, and produced tracking documents.
- I also manage the inventory of the Home’s clothing closet to ensure that we have the inventory on hand to meet the needs of the current residents, having to shift and anticipate the changing demographics of the clients
- Planned and executed resident’s birthday parties and gifts, often coordinating with our Development Department to ensure that these needs are met through donations
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Monitored resident’s admission and discharge from the Home, ensuring they have all necessary items upon arrival and departure
- Assisted the Healthcare Department with medication setting and administration, assuring this is done meeting all State and Federal requirements
- Gathered and organized materials to support operations.
- Enhanced relations with State agencies by responding promptly to inquiries and addressing concerns professionally.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
Therapeutic Child Care Specialist
Helping Hand Home for Children
08.2009 - 07.2019
- Monitored the daily needs of the residents as well as implementing therapeutic interventions in accordance with each resident's treatment plan
- Attended professional development workshops to stay current on best practices within the child care industry.
- Administered first aid when necessary, prioritizing safety at all times throughout daily routines.
- My last 2.5 years I served in a supervisory role, ensuring all other direct care employees working on my team were following all minimum standards and working within each client's therapeutic plan
- Ensured adherence to licensing regulations by maintaining accurate records and documentation for inspections.
- Enhanced children's emotional well-being by providing a nurturing and supportive environment.
- Continuously assessed program efficacy based on feedback from parents, colleagues, administrators, and all outside regulatory agencies
- Train all new employees that worked on the unit I supervised
- Achieved timely completion of daily tasks while balancing multiple priorities related to child supervision, meal preparation, and activity planning.
- On a per needed basis, I would serve as a shift supervisor and ensure the overall security of the campus and manage all crisis interventions
- I would also ensure all medication protocols were followed and that medication was administered correctly and safely to the clients
- Contributed to a positive team atmosphere through open communication and collaborative problem-solving efforts.
Education
Master of Studies in Law - Corporate Compliance
Fordham University
Bronx, NY08-2022
Bachelor of Arts - Psychology And Sociology
St Edward's University
Austin, TX08-2006
Skills
- Crisis Management
- Problem Solving
- Documentation
- Regulatory Compliance
- Records management
- Confidentiality assurance
- Problem-solving abilities
- HIPAA compliance
- EMR systems
- Medical release of information ROI processes
- Patient health information Access
- Compliance management
Other Experience
- Coordinated and managed a move of 4,800 square feet of on-site storage to off-site storage for construction to begin on campus expansion., Coordinating with multiple departments, Flexibility with changing deadlines and construction timelines
- Reorganized how birthday gifts and parties were afforded, moving to complete crowd sourcing and donation-based budget due to recent budget crisis.
- Reorganized the management of the resident’s clothing needs, moving to mostly online purchasing and updating the organization to meet the resident’s needs in a more streamlined and effective manner.
Certification
- Certified in Healthcare Compliance HCCA September 2024
Timeline
Client Records Coordinator
Helping Hand Home for Children
11.2021 - Current
Enrichment and Clothing Coordinator
Helping Hand Home For Children
07.2019 - 11.2021
Therapeutic Child Care Specialist
Helping Hand Home for Children
08.2009 - 07.2019
- Certified in Healthcare Compliance HCCA September 2024
Master of Studies in Law - Corporate Compliance
Fordham University
Bachelor of Arts - Psychology And Sociology
St Edward's University
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