Summary
Overview
Work History
Education
Skills
Timeline

Sara Mehlenbacher

Hornell,NY

Summary

Authorized to work in the US for any employer. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations, challenges, and taking on more responsibilities to best enhance the organizational brand.

Overview

11
11
years of professional experience

Work History

Uber Eats Delivery Driver

UberEATS
Hornell, NY
08.2021 - Current
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Logged hours, mileage and order-related activities with company's app to maintain detailed records.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Delivered goods and products to customer on time and in excellent condition.
  • Developed and maintained professional relations between customer, store personnel and company.

Customer Service/In-store Shopper

Instacart
Hornell, NY
08.2021 - 04.2022
  • I was responsible for accepting customer orders on demand and in a timely manner
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maximized efficiency by scanning items quickly and completing as many as 6 orders per hour.

Cleaner/Janitor

Advantage Cleaning Services
Hornell, NY
08.2021 - 01.2022
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Ordered new cleaning supplies for upcoming jobs.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Supervised supplies in inventory and submitted reorder requests.

Transport Driver

Finger Lakes Rides
Hornell, NY
06.2021 - 10.2021
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Updated daily logs and customer paperwork with relevant details.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Fostered positive working relationships with regular customers.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Kept detailed records of deliveries and money received from customers.

Service worker

B&T Contractors Inc
Hornell, NY
12.2020 - 06.2021
  • Identified potential safety hazards through routine checks of supplies, equipment and environment.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Completed monthly assessments and updated documentation.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected and adjusted work performed to meet expectations.

Housekeeping Supervisor

Econo Lodge
Hornell, NY
03.2016 - 08.2019
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Evaluated employee performance and developed improvement plans.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Reduced financial discrepancies through accurate management of payroll and bookkeeping processes.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Completed schedules, shift reports and other business documentation.
  • Coordinated daily workflow through task prioritization and concise scheduling.

Personal Care Aide

Venture Forthe, Inc
Hornell, NY
03.2016 - 01.2017
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Documented vitals, behaviors and medications in client medical records.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Sandwich Artist

Subway
Alfred, NY
08.2015 - 10.2016
  • Assisted customers in choosing menu items by providing food complementing information.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Crew Member

Burger King
Hornell, NY
08.2014 - 06.2016
  • Took orders, prepared meals and collected payments.
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Conducted various administrative duties and errands.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Worked front counter, drive-thru and other areas.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Collaborated with team members to complete orders.

Education

Associate of Science - Management

Post University, Waterbury, CT
06.2023

GED -

Wildwood Boces , Elmira, NY
12.2014

Skills

  • Relationship building
  • GPS navigation
  • Smartphone operation
  • Vehicle inspections
  • Safety standards and protocols
  • Accurate money handling
  • Excellent Communication
  • Stocking and replenishing
  • Multitasking Abilities
  • Cleaning
  • Policies and procedures
  • Staff Management
  • Strategic planning

Timeline

Uber Eats Delivery Driver - UberEATS
08.2021 - Current
Customer Service/In-store Shopper - Instacart
08.2021 - 04.2022
Cleaner/Janitor - Advantage Cleaning Services
08.2021 - 01.2022
Transport Driver - Finger Lakes Rides
06.2021 - 10.2021
Service worker - B&T Contractors Inc
12.2020 - 06.2021
Housekeeping Supervisor - Econo Lodge
03.2016 - 08.2019
Personal Care Aide - Venture Forthe, Inc
03.2016 - 01.2017
Sandwich Artist - Subway
08.2015 - 10.2016
Crew Member - Burger King
08.2014 - 06.2016
Post University - Associate of Science, Management
Wildwood Boces - GED,

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Sara Mehlenbacher