Sara Mejia
San Antonio
Summary
Dynamic operations manager with a proven track record at Mejia Construction Services LLC, excelling in marketing strategy development and relationship management. Successfully enhanced brand visibility and client retention through effective negotiation and operational oversight, driving business growth and ensuring exceptional customer satisfaction. Skilled in documentation and reporting, fostering collaboration among teams.
Overview
5
5
years of professional experience
Work History
Leasing Agent
Vista Meadows Apartments
11.2024 - 11.2025
- Coordinated property showings for prospective tenants, ensuring a positive and informative experience during visits.
- Assisted in processing rental applications, verifying information for accuracy and compliance with company standards.
- Maintained organized records of lease agreements, ensuring timely renewals and compliance with regulations.
- Communicated effectively with tenants to address inquiries, fostering strong tenant relations and satisfaction.
Owner/Operator
Mejia Construction Services LLC
09.2022 - 09.2025
- Developed marketing strategies to enhance brand visibility and attract new clients.
- Managed financial oversight, ensuring accurate budgeting and timely invoicing.
- Established strong customer relationships, resulting in increased client retention and referrals.
- Maintained accurate records of project progress and financial transactions for audits.
- Advised clients on project timelines and scope, managing expectations effectively.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Dispatcher
Allgood Electric
02.2021 - 09.2022
- Coordinated logistics for efficient dispatching of electrical service requests across multiple job sites.
- Implemented route optimization strategies, reducing travel time for field technicians.
- Facilitated communication between clients and technicians, ensuring accurate understanding of service requirements.
- Monitored real-time traffic conditions to adjust dispatch routes for timely service delivery.
- Documented and maintained records of service calls, improving data accuracy and retrieval for reporting.
- Evaluated service requests for priority, ensuring urgent needs were addressed promptly.
- Responded to incidents with swift coordination, minimizing service disruptions and maintaining client satisfaction.
- Collaborated with field technicians to provide updates on service requests and job status.
- Maintained inventory records of equipment and materials, supporting resource allocation for projects.
- Utilized GPS tracking tools to monitor vehicle locations, improving dispatch accuracy.
- Resolved customer inquiries and concerns through effective communication and problem-solving skills.
- Provided support during peak hours, ensuring a balanced workload among dispatchers.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Generated reports to track deliveries and maintain proper records and documentation.
Education
No Degree - Business Administration And Management
University of Phoenix
Tempe, AZHigh School Diploma -
Winfree Academy
Irving, TX2003
Skills
- Operations management
- Documentation and reporting
- Operations oversight
- Negotiation
- Payroll processing
- Relationship management
- Operational reporting
- Marketing strategy development
Languages
Spanish
Professional Working
Timeline
Leasing Agent
Vista Meadows Apartments
11.2024 - 11.2025
Owner/Operator
Mejia Construction Services LLC
09.2022 - 09.2025
Dispatcher
Allgood Electric
02.2021 - 09.2022
No Degree - Business Administration And Management
University of Phoenix
High School Diploma -
Winfree Academy