Sara Mendoza
Tempe,AZ
Summary
Customer Service Sales Representative bringing 3 years of experience meeting customer needs via telecommuting roles. Skilled Production Worker offering 10 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Enthusiastic Representative with attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Business Administration.
Overview
10
10
years of professional experience
Work History
Sales Representative
Milgro Nursery
Newcastle, Utah
08.2021 - 05.2022
- Answered calls, emails on daily basis, addressing customer inquiries, solving problems and providing product information.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Increased sales by offering advice on purchases and promoting additional products.
- Confirm Purchase Orders for required customers in Itrade system.
- Created new products in One World Sync system.
Enhanced Registrar
St. George Regional Hospital
St. George, Utah
02.2021 - 08.2021
- Assessed patient's completed admission process prior to going to hospital room or receiving services.
- Maintained confidentiality of patient demographic, medical and financial information.
- Coordinated with nursing staff to process and direct patients to appropriate departments
- Explained financial responsibilities to patients as well as payment options.
- Verified and prepared necessary forms, documents, labels and wristbands to properly identify patients.
- Schedules 5+ appointments daily and manage patient appointments.
Customer Service Representative/Sales
Coastal Connections
Ventura, CA
07.2018 - 11.2020
- Answered calls, emails on daily basis, addressing customer inquiries, solving problems and providing product information.
- Promptly responded to inquiries and requests from prospective customers by paying attention to special needs or wants.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Provided basic technical support for customers, on questions regarding cable manufacturing.
- Investigated and resolved customer RMA complaints in timely manner.
- Reviewed project specifications and drawings prior to assembling complex cable components to better understand assignments and expected deadlines.
Assembler
Coastal Connections
Ventura, CA
07.2012 - 07.2018
- Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
- Trained new employees and promoted supportive, performance by instructing standard procedures.
- Assembled products and components using variety of equipment, including Stripping tools, metal cutters, measuring rulers, dremel, and power drill, making proactive adjustments to settings to produce work within tight tolerances.
Shipping and Receiving
Coastal Connections
Ventura , CA
02.2016 - 05.2016
- Placed, tagged and secured merchandise in diverse designated areas.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Packed, secured, and applied shipping label to materials to prepare items for shipment.
Education
High School Diploma -
Enterprise High School
Enterprise, UT05.2010
Skills
- Quick Learner
- Bilingual in Spanish and English
- Good listening skills
- Able to work independently or in groups
- Knowledge in Excel, Itrade, One World Sync, NAV, Quickbooks and Microsoft Worksheet
- Payment processing
- Corrective actions
- Experience in Fiber Optics & Agriculture
Accomplishments
- Paying attention to detail and a passionate for administration led to an opportunity on Customer Service/Sales Representative and Quality Control Technician.
Timeline
Sales Representative
Milgro Nursery
08.2021 - 05.2022
Enhanced Registrar
St. George Regional Hospital
02.2021 - 08.2021
Customer Service Representative/Sales
Coastal Connections
07.2018 - 11.2020
Shipping and Receiving
Coastal Connections
02.2016 - 05.2016
Assembler
Coastal Connections
07.2012 - 07.2018
High School Diploma -
Enterprise High School
Similar Profiles
Brigid SpeelmanBrigid Speelman
Sales Representative / Outside Sales at Burchell Nursery Bareroot Tree NurserySales Representative / Outside Sales at Burchell Nursery Bareroot Tree Nursery
Rajvir KaurRajvir Kaur
General Laborer at Darvanda Plant Nursery + Clear View NurseryGeneral Laborer at Darvanda Plant Nursery + Clear View Nursery
Alma Acosta VelazquezAlma Acosta Velazquez
Bookeeper and Office Administrator at Scholls Farm and Nursery dba Twin Oaks NurseryBookeeper and Office Administrator at Scholls Farm and Nursery dba Twin Oaks Nursery
Brandon PowellBrandon Powell
Quality Control Technician at Pauley Construction LLC.-Dycom IndustriesQuality Control Technician at Pauley Construction LLC.-Dycom Industries
James HoggJames Hogg
Customer Experience Advocate at CarvanaCustomer Experience Advocate at Carvana