Sara Mertes
Kewaskum,WI
Summary
Adept at leading teams and optimizing warehouse operations, I significantly enhanced productivity and safety at Fleet Farm. Skilled in forklift operation and problem-solving, my proactive approach resulted in a notable decrease in workplace accidents. Recognized for fostering teamwork and cooperation, I effectively trained staff, ensuring seamless integration and peak performance.
Overview
10
10
years of professional experience
Work History
Receiving Lead
Fleet Farm
10.2021 - Current
- Trained new team members on company procedures, ensuring quick integration and productivity.
- Led a team of receivers, delegating tasks effectively to maintain smooth operations and meet deadlines.
- Resolved discrepancies in shipment deliveries, maintaining accurate records and preventing errors.
- Reviewed purchase orders to verify accuracy, addressing any discrepancies before processing shipments.
- Fostered a positive work environment through employee recognition programs that acknowledged outstanding contributions from team members.
- Implemented safety protocols within the receiving area, reducing workplace accidents and injuries.
- Assisted in troubleshooting issues related to logistics software systems or hardware equipment used in the receiving process.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Drive forklifts, pallet jacks and other equipment to move materials. I also train other employee's on PIV and electric pallet jackets.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Helped train new employees in safe practices and warehouse procedures.
- Assembled pallets and crates for secure transportation of materials.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Warehouse Lead
Fleet Farm
01.2020 - 10.2021
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Oversaw daily operations and shipping and handling processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Unload trucks in a timely matter from when the time that they arrive.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Used hand-held scanners to check in DSD vendors and DTS freight.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Established efficient unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
- Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- I am PIV trainer for new employees and for renewal of PIV for each of the employees.
- Label pallets with slot tags when placing them in the racking to be put away.
- Using ORION to locate merchandise thought the warehouse, overstock and outside yard.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Load customers with merchandise that they have purchased, that is in the outside yard and in the warehouse.
Stock Team Lead
Fleet Farm
08.2018 - 01.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Break down DC trucks of freight to stock the stores shelf's, by getting carts ready for team members to stock the shelf's.
- Unload trucks when needed.
- Check in DSD vendors and DTS freight.
- PIV trained
- Put backstock away
- Helped store departments with project when needed, Plan-o Grams.
- Help customers, in store and outside in the yard.
Sporting Goods Department Head
Fleet Farm
01.2018 - 08.2018
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Enhanced customer satisfaction through proactive problem-solving measures and excellent communication strategies with clients.
- Implemented staff training programs that enhanced skills and increased overall productivity within the department.
- Sold guns
- Set Plan-O-Grams/ guides - this was done at a lacey store which entailed thinking outside the box.
- Filled C02
- Spooled Fishing Line
Pricing Department Head
Fleet Farm
06.2016 - 01.2018
- Daily Price changes throughout the store departments
- Got the weekly Tab ready for the store department, also hung the tab.
- Entered Fuel gallons from the daily sales
- Entered inventory adjustments, into SIM.
- Called IT when the phones and zebra equipment broke.
- Train new employees
- Help with department set throughout the store when needed.
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
Clothing Department Head
Fleet Farm
06.2014 - 06.2016
- Seasonal changes throughout the department, summer, fall/winter, changed the department when the seasoned changed.
- Processed Freight
- Price Changes and got the Tab ready weekly
- Used scanners to price the product.
- Helped customers
- Trained new employees- also asked every knew employee how they best learned in order to train them better.
- Made to-do- list daily for the employees under me.
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
High School Diploma -
Oostburg High School
Oostburg, WI06.2004
Skills
- Loading and unloading
- Computer Skills
- Stock organization
- Warehouse Operations
- Pallet Jack Operation
- Returns processing
- Teamwork and Cooperation
- Self-Motivated and Independent
- Attention to Detail
- Shipping and receiving
- Certified Forklift Driver
- Willing to Learn
- Problem-Solving
- Teamwork and Collaboration
- Multitasking Abilities
Timeline
Receiving Lead
Fleet Farm
10.2021 - Current
Warehouse Lead
Fleet Farm
01.2020 - 10.2021
Stock Team Lead
Fleet Farm
08.2018 - 01.2020
Sporting Goods Department Head
Fleet Farm
01.2018 - 08.2018
Pricing Department Head
Fleet Farm
06.2016 - 01.2018
Clothing Department Head
Fleet Farm
06.2014 - 06.2016
High School Diploma -
Oostburg High School
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