SARA F. METHENY
Healthcare IT
Albuquerque,NM
Summary
Living Más. Goal driven, accomplished and innovative thought leader and business professional with a background offering an array of skills in digital leadership and transformation, strategic vision implementation, keen eye on customer loyalty. Experienced healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
Work History
Epic IT Nursing Application Leader
Presbyterian Healthcare Services
Albuquerque, New Mexico
10.2018 - Current
- Leads a cross functional team of Epic software analysts to deliver exceptional and dependable service for our end users and customers
- Development of standard work across all Epic IT teams to support shifting needs from the business during the COVID Pandemic
- Implemented internal performance solutions/dashboards to monitor progress on key requests and Epic Upgrade performance
- Successful roll out of pre-procedural COVID testing processes for PDS to support patient flow, quality care and financial health
- Established the PHS and Tricore IT Oversight Committee; maximizing key strategic relationships with our partner to fill expertise gaps in custom projects
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
Acute Clinical Informaticist
Presbyterian Healthcare Services
Albuquerque, Mexico
03.2017 - 10.2018
- Led multidisciplinary team in the successful deployment of 500+ Epic Rover Mobile Devices for Nursing Medication Administration for the Presbyterian Delivery System
- Devised strategies to increase turnaround time on requests identified Clinical Advisory Workgroups
- Wrote reports, correspondence and document workflows.
- Defined and described relationships between clinical workflows, guidelines, care plans, pathways and decision support to improve healthcare outcomes.
- Liaised between providers and IT team to inform management and facilitate project completion.
Rehabilitation Manager
Presbyterian Healthcare Services
Albuquerque, Mexico
01.2015 - 03.2017
- Ensured effective recruiting, onboarding and clinical professional development, performance management and retention of rehabilitation staff
- Oversaw day-to-day operations for Rehabilitation staff, managed budget, financial planning and forecasting
- Partnered with vendors on new hardware rollout for Speech Therapy; close collaboration with IT and Radiology partners.
- Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
- Scheduled providers according to patient need to use resources efficiently.
- Modified operational, marketing and staff resources to meet financial goals.
Education
Masters of Business and Administration -
University of New Mexico
07.2017 - 08.2019
Masters of Occupational Therapy - undefined
05.2006 - 07.2008
Bachelor of Science - Biology
08.1999 - 05.2004
Bachelor of Arts - Spanish
University of New Mexico
Skills
Work flow planning
New product introductions strategies
Staff Management
Complex problems analysis
Agile framework
Profitability improvement
Planning and execution
P&L Management
Advanced training in [Epic Systems]
Established rapport with clients during interactions, promoting long-term relationships built upon trust and dependability
Conducted thorough research into account history when resolving complex issues, ensuring a comprehensive solution was provided
Boosted customer satisfaction by effectively addressing concerns and providing prompt resolutions
Timeline
Epic IT Nursing Application Leader
Presbyterian Healthcare Services
10.2018 - Current
Masters of Business and Administration -
University of New Mexico
07.2017 - 08.2019
Acute Clinical Informaticist
Presbyterian Healthcare Services
03.2017 - 10.2018
Rehabilitation Manager
Presbyterian Healthcare Services
01.2015 - 03.2017
Masters of Occupational Therapy - undefined
05.2006 - 07.2008
Bachelor of Science - Biology
08.1999 - 05.2004
Bachelor of Arts - Spanish
University of New Mexico