Sara Miller
Houston,Missouri
Summary
Compassionate Certified Nursing Assistant diligently serves patients' medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
6
6
years of professional experience
Work History
CNA
Houston House Nursing Home
HOUSTON , Missouri
04.2023 - Current
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Provided emotional support to family members during difficult times.
- Reported changes in patient conditions to registered nurse or physician.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Bookkeeper/Front Counter Worker
MFA INC
Willow Springs , Missouri
07.2021 - 03.2023
- Generated invoices for clients and tracked payments received from customers.
- Maintained and reconciled general ledger accounts.
- Resolved billing discrepancies with vendors or customers promptly.
- Verified accuracy of vendor invoices against purchase orders prior to payment processing.
- Performed month-end closing activities.
- Performed account analysis as required by management.
- Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Managed financial transactions and recordkeeping with precision, ensuring accuracy in ledgers and accounts.
- Reconciled vendor statements to assist in monthly closings.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Coordinated with vendors and clients to resolve billing and payment issues.
- Managed inventory records, adjusting entries for discrepancies and reporting changes.
- Documented transaction details to track and manage financial data.
- Handled sensitive financial information with confidentiality and integrity.
- Conducted month-end and year-end close processes, ensuring accuracy of financial reporting.
Counter Salesperson
MFA INC
HOUSTON , Missouri
08.2018 - 07.2021
- Performed regular inventory checks to ensure stock levels were maintained.
- Provided advice on products, services, and promotions to customers.
- Provided support to other departments such as stocking shelves or organizing promotional displays.
- Inspected returned items for damage before issuing refunds or exchanges.
- Maintained cleanliness of checkout area by wiping down counters and restocking supplies.
- Ensured shelves were stocked with the correct merchandise.
- Tracked shipments from suppliers to ensure timely delivery of merchandise.
- Created price tags for new items and updated existing ones as needed.
- Operated cash register to process payments from customers.
- Resolved discrepancies between customer orders and actual deliveries.
- Answered customer inquiries regarding prices, availability, and product features.
- Assisted in training new employees on proper counter sales techniques.
- Assisted customers in selecting items to meet their needs.
- Processed credit card payments securely according to established policies and procedures.
- Organized store displays to maximize visibility of products for customers.
- Maintained accurate records of all sales transactions.
- Greeted customers and provided excellent customer service.
- Verified that all transactions were completed accurately before closing out each sale.
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted customers to determine wants or needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Placed special orders or called other stores to find desired items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
LPN - Nursing
Texas County Technical College
Houston, MO08-2024
Skills
- Complex Problem-Solving
- Feeding Assistance
- Patient Care
- Maintaining confidentiality
- Compassionate communication
- Compassion and Empathy
Timeline
CNA
Houston House Nursing Home
04.2023 - Current
Bookkeeper/Front Counter Worker
MFA INC
07.2021 - 03.2023
Counter Salesperson
MFA INC
08.2018 - 07.2021
LPN - Nursing
Texas County Technical College
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