Sara Miller

Independent contractor for various medical clinics, responsible for managing all incoming potential patient leads in a prompt manner, enhancing patient satisfaction. Manage patient requests, scheduling, procedures, employee training, team communication through various online collaboration tools and lead management software (Spruce Health, Asana, Google Drive Workplace, Go High Level, Active Campaign, MailChimp) and creating efficiency in daily tasks. Social Media Communications specialist working alongside owners to create visual content and implement strategies that increases brand awareness and engagement for multiple clinics. Routinely manage inventory, stock and shipping of supplement products for a number of clients.

Directed communications for a mid-sized church, encompassing print and digital channels. Collaborated with visual/brand designers to produce weekly bulletins, monthly calendars, and marketing materials for special events. Managed relationships with local print shops, ensuring quality and cost-effectiveness. Developed engaging social media content and maintained and updated church website (including weekly sermon uploads, reels and community features).

Responsible for team of contractors to facilitate practice membership growth. Doubled practice income in two months, tripled in one year. Duties included patient scheduling, messaging, communications via Spruce Health with texts/calls, travel preparations for owner/concierge doctor, Active Campaign, proficiency with Cerbo EMR, business planning, pricing adjustments, procedural creation. Served as marketing consultant for the client, collaborating with vendors to streamline brand awareness and reinforce mission of company, implementing social media strategies across platforms, creating engaging content for patient education, practice promotion and community outreach.

Owned and operated a produce club in Tulsa, OK metro area, responsible for all aspects of the business including marketing, sales, customer service, vendor relations, operations, volunteer training and delight production. Managed inventory levels for bi-weekly ordering with local vendors to ensure quality product availability, competitive pricing, consistent supply and minimal waste. Database management, trained and mentored team of volunteers on best practices for customer engagement and service delivery.

Drove brand awareness through effective social media campaigns and an active Facebook community.