Sara Miller
Live Oak,FL
Summary
Dedicated highly accomplished and versatile health care professional with and associated of Science degree as a Physical Therapy Assistant since 2008. I have had a diverse clinical experience spanning Home Health Care , Skilled Nursing Facilities (SNF), and Outpatient Therapy settings. Demonstrated a track record of navigating complex care coordination , interpreting medical necessity, and managing rigorous compliance documentation. Expert in advocating for patient autonomy, identifying social determinants of health and collaborating with multi-disciplinary teams to eliminate barriers to care. Transitioning deep clinical background and care navigation skills into a Patient Care Advocate role to assist patients through the insurance processes, and improve health care navigation for members
Overview
1
1
Certification
18
18
years of professional experience
Work History
Physical Therapist Assistant
Centerwell Home Health Care
Live Oak, FL
10.2016 - Current
- Advocated for patients safety, treatment efficacy, and autonomy in diverse home environments, acting as the primary liaison between patients, family caregivers, physicians and case managers.
- Evaluated and reviewed patient clinical records to track functional progress, ensure accurate documentation, and justify the medical necessity of continuing care to commercial payers and Medicare.
- Educated patients and family members on complex clinical plans , medical equipment navigation, and safety protocols, explaining technical medical terminology to patients and families so they can better understand their conditions.
- Coordinated multidisciplinary care plans by collaborating closely with Physical Therapists, Occupational Therapists, Nurses, Social Workers to remove barriers to recovery and reduce hospital readmissions.
Physical Therapy Assistant
Therapy Management Corporation
Gainesville, FL
03.2010 - 08.2016
- Delivered physical therapy interventions across multiple skilled nursing facilities and continuing care retirement communities in Florida. Primarily worked with the geriatric population at Oak Hammock with the University of Florida, a CCRC had multiple levels of care including independent living member, Assisted living members. the community allowed for members to age in place allowing us to continue caring for our patients as they required more assistance and transitioned into the skilled nursing and memory care unit.
- Managed a complex, high volume patient case load within a fast paced skilled nursing environment consistently achieving demanding productivity standards while maintaining patient advocacy.
- Responsible for daily charting and the importance of precisely documenting functional gains, successfully justifying patient inpatient rehabilitation extensions to commercial insurance payers and managed care coordinators
- Identified barriers that were needed to be resolved to successfully and safely discharge patients to home during interdisciplinary discharge planning meetings, coordinating community resources, and and ensure patient returns to home with appropriate DME for safe discharge to home.
Physical Therapist Assistant
Promotion Physical Therapy
Lake City, FL
10.2008 - 01.2010
- Served as dedicated patient advocate for a diverse orthopedic and neurological patient demographic providing physical therapy interventions as directed by the physical therapist including therapeutic exercise, neuromuscular re-education, Vestibular and balance interventions and manual therapy
- Educated patients using teach back method to ensure understanding and compliance
- Managed electronic health records with strict accuracy ensuring accurate clinical coding , timely progress report compliance, and immediate technical resolution for insurance authorization and discrepancies.
Education
Associate of Science - Physical Therapy Assistant
Lake City Community College
Lake City Fl07-2008
Skills
- Post surgical rehabilitation
- Orthopedic and neurological rehabilitation
- Patient care Advocacy and education
- Medical terminology
- Strength, gait and balance training
- Continuum of care transitions
- Case management collaboration
- Multi-disciplinary coordination of care
- Utilization and review of documentation
- Documentation of medical necessity
- Experience using EMR
Certification
- BLS Basic Life Saving certification Training completed August 2026
Timeline
Physical Therapist Assistant
Centerwell Home Health Care
10.2016 - Current
Physical Therapy Assistant
Therapy Management Corporation
03.2010 - 08.2016
Physical Therapist Assistant
Promotion Physical Therapy
10.2008 - 01.2010
Associate of Science - Physical Therapy Assistant
Lake City Community College