Summary
Overview
Work History
Education
Skills
Timeline
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Sara Milutin

Indianapolis,IN

Summary

Detail-oriented Logistics Operations Professional with over 5 years of experience in optimizing project execution through effective prioritization and multi-tasking. Aspiring Customs Broker proficient in regulatory compliance and customs valuation, ensuring smooth navigation of international trade regulations. Proven track record of maintaining customs compliance while fostering client satisfaction through strategic problem-solving and strong communication skills.

Overview

14
14
years of professional experience

Work History

Supply Chain Manager

Westfield Outdoors
Whitestown, Indiana
11.2023 - Current
  • Ensured adherence to regulatory standards throughout supply chain processes.
  • Generated detailed reports on supply chain operations, including inventory levels and shipping schedules.
  • Supervised inventory management, balancing stock levels to align with production needs and reduce holding costs.
  • Ensured compliance with laws and regulations in customs activities.
  • Researched and interpreted rulings, compliance publications, guidelines and customs regulations.
  • Secured cost-effective freight charges by negotiating with carriers.
  • Ensured completion of necessary documents before submission for customs clearance.
  • Provided guidance on tariff classifications, country of origin issues, duty rates, and other customs requirements.

Business Analyst

Deckers Brands
Mooresville, IN
05.2022 - 11.2023
  • Negotiated favorable terms, volume discounts and long-term contracts with suppliers for procurement of goods and supplies.
  • Managed inventory control, material control, accounting and supply reports.
  • Evaluated and researched suppliers and processed orders for purchases through new contracts and competitive bids.
  • Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
  • Decreased spending, locating new suppliers by networking at industry markets, purchasing and designing cost-effective products and reviewing samples.
  • Determined material requirements based on specific production lines and requirements.

Operations Specialist 4

CEVA Logistics Inc.
Plainfield, IN
08.2021 - 05.2022
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Reduced process lags and trained team members on best practices and protocols.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Analyzed operational performance to identify pain points and provided actionable solutions to management.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.

Teacher

Indianapolis Public Schools
Indianapolis, IN
04.2019 - 08.2021
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Monitored student progress using exams and assignments to check for thorough understanding.
  • Worked outside normal hours to be available to answer parent and student questions.
  • Differentiated instruction according to student ability and skill level.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.

Front Desk Manager

Crowne Plaza
Indianapolis, IN
05.2018 - 12.2018
  • Directed all front desk operations with focus on hotel reputation, staff productivity and operational efficiency.
  • Corrected guest issues promptly with knowledgeable and friendly service.
  • Supervised front desk operations to ensure that all guests received superior customer service from hotel staff.

Customer Service Representative

Celadon Trucking
Indianapolis, IN
10.2013 - 08.2014
  • Kept deliveries on track and provided timely status updates.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Supported operational improvements and resolution of problems to deliver top-notch customer service.
  • Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.

Import Specialist

CEVA Logistics
Plainfield, IN
04.2011 - 09.2013
  • Audited files to verify completeness and accuracy of paperwork to prevent errors.
  • Coordinated timely bookings with transport services on behalf of customers.
  • Managed expeditious movement of cargo between sellers, storage and destination locations.
  • Maintained thorough import records for full compliance with customs standards.
  • Coordinated import operations, adhering to tight schedules and deadlines.
  • Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags.
  • Coordinated with freight forwarders to expedite international shipments.

Education

Bachelor of Science - Education

IUPUI
Indianapolis, IN
12.2018

High School Diploma -

Ben Davis
Indianapolis, IN
05.2010

Customs Broker Exam Prep Course - Customs Brokerage

Star USA

Skills

  • Customs regulations mastery
  • Expert tariff classification
  • Import and export compliance
  • Freight forwarding proficiency
  • International trade
  • Detail-Oriented Record Management
  • Transportation Coordination
  • Data entry
  • Freight transportation
  • Academic Support Services
  • Behavioral/cognitive skills development
  • Adaptive Instruction Methods

Timeline

Supply Chain Manager

Westfield Outdoors
11.2023 - Current

Business Analyst

Deckers Brands
05.2022 - 11.2023

Operations Specialist 4

CEVA Logistics Inc.
08.2021 - 05.2022

Teacher

Indianapolis Public Schools
04.2019 - 08.2021

Front Desk Manager

Crowne Plaza
05.2018 - 12.2018

Customer Service Representative

Celadon Trucking
10.2013 - 08.2014

Import Specialist

CEVA Logistics
04.2011 - 09.2013

Bachelor of Science - Education

IUPUI

High School Diploma -

Ben Davis

Customs Broker Exam Prep Course - Customs Brokerage

Star USA
Sara Milutin