Summary
Overview
Skills
Work History
Education
Timeline
Sara Monterulo

Sara Monterulo

Manager
Yonkers,NY

Summary

Accomplished Manager with expert planning and organizational skills. Diligent trainer and mentor with exceptional emotional intelligence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

26
26
years of professional experience

Skills

  • Staff Management
  • Emotional Intelligence
  • Budgeting and Cost Control
  • Customer Needs Assessments
  • Complex Problem-Solving and Strategic Planning
  • Schedule Preparation and Managing Appointments
  • People Development
  • Managing Operations, Efficiency, Files and Records and Income and Expense
  • Social Media Platforms
  • Coaching and Development

Work History

Cake Decorator

The Bakehouse Inc
08.2019 - Current
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Managed material inventory and ordered new materials when needed.
  • Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Able to handle multiple significant orders in timely fashion, on average, upwards of 50-75 per week.

Cake Decorator

Sweet Delites
02.2012 - 02.2019
  • Developed and maintained relationships with customers and suppliers through account development.
  • Packaged finished products for sale.
  • Managed display cases to verify freshness and attractiveness of products.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Decorated pastries and cakes using colorful icings and piping techniques.
  • Researched and tested new cake recipes to expand product line of bakery and provide more selections to customers.
  • Managed material inventory and ordered new materials when needed.
  • Followed food safety standards when handling ingredients.
  • Prepared frostings and other toppings for cakes and pastries.
  • Trained new employees on bakery methods and procedures.
  • Decorated multiple cakes, cupcakes and other pastries according to customer requests. On average 50-75 per week.

Bakery Manager

The Bakehouse Inc
06.1999 - 01.2011
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored inventory levels and identified opportunities for cost savings.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained and controlled inventory of baked goods.
  • Established and maintained relationships with suppliers to procure quality ingredients and equipment.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Trained newly hired sales team in upselling techniques.

Nanny/ Housekeeper

Melissa Listwan
05.2008 - 11.2008
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Provided transportation to and from after school activities for two, autistic twin 11 year olds.
  • Light pet care was provided to household pets.

File Clerk

State Farm Insurance Inc
09.1997 - 07.1999
  • Created and printed labels for well-organized filing.
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Examined, categorized, and sorted incoming documents.

Education

Associate of Arts - Liberal Arts And Sciences

Westchester Community College, Valhalla, NY

Timeline

Cake Decorator - The Bakehouse Inc
08.2019 - Current
Cake Decorator - Sweet Delites
02.2012 - 02.2019
Nanny/ Housekeeper - Melissa Listwan
05.2008 - 11.2008
Bakery Manager - The Bakehouse Inc
06.1999 - 01.2011
File Clerk - State Farm Insurance Inc
09.1997 - 07.1999
Westchester Community College - Associate of Arts, Liberal Arts And Sciences
Sara Monterulo Manager