Sara Montgomery
Murfreesboro,TN
Summary
Driven by a strong work ethic and a commitment to excellence, I leveraged my expertise in machinery operation and teamwork at Ingram Book to exceed production targets. My background in quality inspections and manufacturing, combined with a proactive attitude, significantly enhanced product consistency and workplace morale, contributing to a positive and efficient production environment. Motivated Production Line Worker proficient in quality checks, finishing work, and equipment calibration. Ready to tackle new challenges and to contribute to team and company success.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Production Line
Ingram Book
La Vergne, TN
08.2024 - 10.2024
- Boxed, labeled, and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Collaborated with team members to achieve daily production goals, contributing to overall positive workplace morale.
- Packaged and labeled products using automated equipment.
- Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
- Achieved a high level of accuracy in assembling components, ensuring product consistency and customer satisfaction.
- Inspected assembly line to confirm proper operation.
- Exceeded production targets consistently through focused attention on task completion without compromising quality assurance measures.
- Trained new employees by demonstrating operation of production line machinery.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Collaborated with other production workers to achieve smooth running of production line.
- Inspected extruded product for appearance and size defects according to specifications.
- Prioritized tasks to meet personal and team production targets.
- Followed instructions to make products in line with customer specifications.
- Enhanced product quality with thorough visual inspections and adherence to company standards.
- Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
- Optimized workflow by adapting quickly to changes in production schedules or job assignments as needed.
- Fostered a positive workplace culture that emphasized teamwork, communication, and mutual support among production line workers.
- Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to the production line while maintaining safety standards at all times.
- Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
- Assembled products according to changing daily work orders and specific customer needs.
Production , Picker, Packer
Superior Communications
LaVergne, TN
06.2024 - 08.2024
- Stocked designated items on shelves, end caps and displays.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained timely updates on workload progress through effective communication with supervisors.
Quality Control, Production Line and Packer
Aspen Technology
Manchester, TN
06.2022 - 01.2024
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
- Counted items to verify accuracy of orders.
- Placed items into bags, boxes or other containers.
- Assembled boxes, cartons and containers to package items.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Assisted in inventory management, conducting regular counts and reporting discrepancies.
- Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
- Expedited order processing by prioritizing tasks according to shipping deadlines.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Loaded items onto conveyor belts and pallets.
- Cleaned and maintained production area and equipment.
- Weighed packaged items to calculate total weight.
- Monitored packaging machinery to make needed adjustments.
- Operated shrink wrap, banding and other wrapping machines.
- Re-packaged damaged or incorrectly packaged items.
- Packaged fragile items with cushioning material.
- Labeled containers, container tags or products.
- Inspected items for defects and damage.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
- Improved team collaboration through effective communication and coordination with coworkers.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Adjusted machine settings to accommodate different items and packaging materials.
- Monitored inventory levels to report on shortages or excess.
- Loaded and unloaded items from production line.
- Recorded product, packaging and order information on specified forms.
- Sealed containers and packages with glue, tape or other materials.
- Utilized adhesive labels and other materials to package items.
- Secured items for storage or shipment.
- Sorted and stacked finished items.
- Improved team morale by fostering positive and supportive working environment.
- Improved packing efficiency with streamlined processes, reducing packing time substantially.
Logo Specialist, Grommet Specialist and Packer
Randstad
Manchester, TN
11.2021 - 02.2022
- Followed all company policies and procedures to deliver quality work.
- Conducted regular reviews of operations and identified areas for improvement.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Frequently inspected production area to verify proper equipment operation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Created and managed project plans, timelines and budgets.
- Gathered, organized and input information into digital database.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Delivery Driver
Papa Johns International Inc.
Manchester, TN
05.2018 - 10.2020
Delivery Driver
Citizen Paptriot
Jackson, MI
07.2000 - 10.2004
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Delivered packages to customer doorsteps and business offices.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Successfully avoided time delivery delays by carefully planning best routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Expedited deliveries to meet customer deadlines and requirements.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Kept detailed records of deliveries and money received from customers.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Filled out load paperwork and DOT-mandated log books.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Fostered positive working relationships with regular customers.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Inspected load security and checked for damages.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Minimized company liability and risks to loads by obeying traffic laws.
- Protected people and equipment from hazardous materials by using correct procedures.
Assistant Manager
Mcdonalds, PDI FOODS
Jackson, MI
05.1996 - 06.2000
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Developed strong working relationships with staff, fostering a positive work environment.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Developed detailed plans based on broad guidance and direction.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Enhanced team productivity by streamlining operational processes.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Implemented staff training programs to elevate service standards and knowledge.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Education
Diploma - College Course Classes
Western High School
Parma. MI05.1998
Skills
- Workplace Cleanliness
- Hand-Eye Coordination
- Hand tools
- Repetitive Work
- Product Packaging
- Product packing
- Quality Inspection
- Production lines
- Manufacturing background
- Safety Compliance
- Shipment Preparation
- Finishing work
- Machine Operation
- Box assembly
- Manufacturing Experience
- Machinery Operations
- Quality Inspections
- Production background
- Assembly instructions
- Visual inspections
- Quality grading
- Product Assembly
- Equipment Operation
- Polishing work
- Product checking
- Expert assembler
- Pallet handling
- Line inspection
- Manufacturing support
- Shipping support
- Batch production
- Attention to Detail
- Teamwork and Coordination
- Teamwork and Communication
- Positive Attitude
- Strong Work Ethic
- Following Instructions
- Line Work
- Identifying Flaws
- Worksite safety
- Good Communication
- Computer Skills
- Punctual and Reliable
- Production Line Work
- Language Fluency
- Inventory and Stocking
- Quality assurance standards
- Punctual and Dependable
- Material Handling
- Warehouse Operations
- Heavy Lifting
- Materials Inspection
- Pallet Jacks
- Assembly procedures
- Machinery Operation
- Defects Identification
- Picking and Packing
- Production Operations
- Flexible Schedule
- Materials Assembly
- Assembly Line Operations
- Visual Inspection
- Safety Standards Compliance
- Production Documentation
- Parts inspection
- Work Order Review
- Health and Safety Regulations
- Material Loading and Unloading
- Production Processes Knowledge
- OSHA Guidelines
- Preparing Shipments
- Safe Machine Operation
- Assembly protocols
- Machine Calibration
- Parts Assembly
Accomplishments
I have a certificate after being at randstad for logo specialist, and for the grommet machines specialist.
- Supervised team of Number staff members.
- Resolved product issue through consumer testing.
- Achieved Result through effectively helping with Task.
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
Certification
- Name of Certification Issuing Organization Year Month
- Area of certification
- Autodesk Certified Professional (ACP)
Timeline
Production Line
Ingram Book
08.2024 - 10.2024
Production , Picker, Packer
Superior Communications
06.2024 - 08.2024
Quality Control, Production Line and Packer
Aspen Technology
06.2022 - 01.2024
Logo Specialist, Grommet Specialist and Packer
Randstad
11.2021 - 02.2022
Delivery Driver
Papa Johns International Inc.
05.2018 - 10.2020
Delivery Driver
Citizen Paptriot
07.2000 - 10.2004
Assistant Manager
Mcdonalds, PDI FOODS
05.1996 - 06.2000
Diploma - College Course Classes
Western High School