Sara Moore
Kokomo,IN
Summary
Take-charge professional delivering exceptional support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office/ store management, payroll, hiring, training, database management, report collecting, and consistent attendance. Recognized for exemplary customer service and team collaboration.
Overview
9
9
years of professional experience
1
1
Language
Work History
Office Assistant
CRM Properties
Kokomo, IN
09.2022 - Current
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Provided administrative support to multiple departments as needed.
- Handled incoming and outgoing mail and packages.
- Monitored and controlled office expenses while ensuring compliance with budget guidelines.
- Managed daily office operations and maintained a clean and efficient workspace.
Store Associate
Old Navy
Kokomo, IN
06.2022 - 03.2024
- Provided cash register operations and handled customer payments.
- Assisted customers with product selection, pricing and availability.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Verified accuracy of promotional signs within store environment.
- Achieved consistent sales performance by successfully selling credit card applications to customers.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Operations Assistant Store Manager
T.J.Maxx
Marion , IN
12.2019 - 11.2022
- Assisted in developing and implementing operational strategies to ensure efficient operations.
- Conducted regular audits of operational activities to ensure compliance with regulations.
- Created and maintained employee schedules within weekly/monthly budgets.
- Managed store onboarding and training processes, maintaining accurate records.
- Supervised day-to-day facility operations in accordance with set policies and guidelines.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Promoted regular meetings with employees to enhance communication and performance.
Customer Experience Coordinator
T.J.Maxx
Kokomo, IN
07.2015 - 12.2020
- Demonstrated strong interpersonal skills in delivering outstanding customer support and addressing customer concerns.
- Managed and supervised front line training initiatives on the registers.
- Maintained inventory and ensured availability of products at the check out line.
- Performed regular audits.
- Achieved outstanding results in credit card sales to shoppers.
- Generated reports based on insights gained from analyzing collected data.
- Maintained compliance with store policies and procedures.
Education
High School Diploma -
Eastern High School
Greentown, IN06-2015
Some College (No Degree) - Buisness Management
Indiana University Kokomo
Kokomo, INSkills
- Customer Service
- Dedicated Team Player
- Report Development
- Staff Management
- Organizing and Categorizing
- Strong interpersonal skills
- Payroll Processing
- Call handling
Affiliations
- I enjoy reading and spending time with my family in my free time.
Languages
English
Native/ Bilingual
Accomplishments
- Showed consistent leadership and determination to work my way up starting as an entry level associate to store management.
- Received numerous customer service award certifications.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Reading
Spending time with family
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceWork from home optionCompany Culture401k matchCareer advancementPersonal development programsHealthcare benefitsPaid sick leaveTeam Building / Company RetreatsPaid time offFlexible work hoursTimeline
Office Assistant
CRM Properties
09.2022 - Current
Store Associate
Old Navy
06.2022 - 03.2024
Operations Assistant Store Manager
T.J.Maxx
12.2019 - 11.2022
Customer Experience Coordinator
T.J.Maxx
07.2015 - 12.2020
High School Diploma -
Eastern High School
Some College (No Degree) - Buisness Management
Indiana University Kokomo
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