Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sara Moore

Grants Pass,OR

Summary

Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Caregiver

Grandmas Lodge
05.2024 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored client health and reported changes to healthcare professionals.
  • Administered medications as prescribed, adhering to safety protocols.
  • Supported mobility and physical activities, promoting independence among clients.
  • Documented patient progress and care activities accurately in logs.
  • Maintained a clean and safe environment, following hygiene standards.

Team Leader Manager

Walmart
03.2015 - 05.2024
  • Led team in achieving operational goals through effective communication and coordination.
  • Developed training materials to enhance team onboarding and skill development.
  • Implemented quality control measures to ensure consistent service delivery.
  • Monitored team performance, providing feedback to improve productivity and efficiency.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

In Home Health Support

State of California
11.2013 - 09.2019
  • Coordinated healthcare appointments for patient, ensuring timely access to necessary medical services.
  • Facilitated open communication between family members and healthcare providers, fostering collaborative decision-making regarding patient care.
  • Supported patient nutrition by preparing healthy meals based on dietary restrictions and preferences.
  • Increased independence for patient with mobility limitations by providing appropriate assistive devices and home modifications.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individual to events and activities, medical appointments, and shopping trips.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Assisted patient with self-administered medications.

Education

High School Diploma -

Castro Valley High School
Castro Valley, CA

Skills

  • Time management
  • Problem-solving
  • Data entry
  • Customer service
  • Critical thinking
  • Computer proficiency
  • Professional telephone demeanor
  • Customer satisfaction measurement
  • Scheduling
  • Paperwork processing
  • Appointment scheduling
  • Administrative support

Certification

  • First Aid/CPR Certified
  • HIPPA Certified

Timeline

Caregiver

Grandmas Lodge
05.2024 - Current

Team Leader Manager

Walmart
03.2015 - 05.2024

In Home Health Support

State of California
11.2013 - 09.2019

High School Diploma -

Castro Valley High School
Sara Moore